Project Manager, Gen AI Data Operations
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
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Job Responsibilities:
Owns quality assurance workforce planning and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance compliance and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. Owns quality workforce and training programs that scale Generative AI data operations driving performance compliance and process improvement across a project.Key Responsibilities
Quality Assurance:MonitorQA plansin partnership withQualityteam(sampling audits acceptance criteria). Trackrisks ofdefectsleadcorrective actions and prevent recurrences.
Workforce Planning:Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets.
Training Programs:Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change.
Performance Management:Maintaindashboards for throughput quality productivity and cost; turn data into clear actions for improvement.
Compliance & Security:Ensure policy adherence on data handling privacy safety and platform access; support audits and remediation.
Process Improvement:Standardize SOPs and checklists; remove bottlenecks; pilotsmall changesthat improve speed quality or cost.
Stakeholder & Client Support:Join client reviews with the Quality Manager and PMs; explain quality results risks and next steps.
Team Development:Coach Coordinators (C2C3) and Associate PMs (P1) on QA workflows and tools; support onboarding and skills growth.
Team Management:Manage employee attendance conduct individual performance reviews and support contract renewals.
Risk & Change Control:Keep risk/issue logs; manage change requests thatimpactquality capacity or training; escalate high-impact items with options.
Additional Job Details:
Education
Bachelors degree or equivalent experience in business data/operations engineering or related fields
Experience
2 years in project/operations delivery with hands-on QA and workforce planning (AI data content review labeling/annotation or adjacent domains)
Experience running trainings and coordinating multi-team delivery
Skills
Planning and organization across multiple projects (quality workforce and training tracks)
Clear communication with clients and internal partners; confident in reviews and governance forums
Solid use of spreadsheets PM/task boards and basic BI; familiarity with ETL concepts is a plus
Practical QAknow-how(sampling audits acceptance criteria) and continuous-improvement mindset
Capacity planning scheduling and vendor coordination
Coaching for C2C3 Coordinators and P1s; gives day-to-day guidance
Confident escalation and negotiation to resolve risks issues and scope questions
Comfortable working with global distributed teams (intermediate to advanced English)
Additional Qualifications (P1)
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text voice or video)
Background in QA testing rubric design or AI safety/ethics evaluation
Familiarity with data-annotation platforms and model-evaluation tools
Ability to interpret code datasets and system workflows at a conceptual level (no coding)
Able to work independently and manage workflows effectively in a remote environment
Multilingual ability beyond English
Scope & Autonomy (P2 Alignment)
Leads quality workforce and training programs across multiple projects; influences delivery outcomes without formal line management
Works independently within scope budget compliance and quality guardrails; escalates exceptions
Shares accountability for client results and team performance with the Quality Manager
Required Experience:
IC
Key Skills
About Company
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, interpretation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ glob ... View more
