Assistente de Atendimento ao Cliente-2
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Before you apply to a job select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities experience our rewarding culture and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill passion. If you have the qualities and drive to lead yourself or teams there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job SummaryThis position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth. This position helps UPS identify and overcome barriers to employee and customer success. Responsibilities:Assists customers with questions about packages and collaborates with other UPSers to find solutions to facilitate delivery when awareness of performance goals and or exceeds Key Performance Indicator metrics (i.e. Customer Survey Scores Quality Customer Impact Time and Adherence to Schedule etc.).Submits ideas and solutions to improve the UPS experience.Qualifications:Strong customer service skills and listening skillsStrong written and verbal communication and problem solving skillsAbility to manage multiple tasks simultaneously in a fast-paced environment with minimal supervision and a high attention to detailCustomer service or general administrative experience - Preferred
Employee Type:
UPS is committed to providing a workplace free of discrimination harassment and retaliation.
Required Experience:
Junior IC
About Company
United Parcel Service (NYSE: UPS) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, the facilitation of international trade, and the deployment of advanced technology to manage the world of business more efficien ... View more
