Senior People Change Management Consultant
Job Summary
Contract Position up to 18 months
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
This role is an in office position (5 days per week) based at our downtown Toronto location. Our HR team is highly collaborative and much of our work benefits from in person co creation relationship building and hands on partnership with leaders across the organization. We offer flexibility in start and end times while maintaining core business hours of 9:00 a.m. to 3:00 p.m. for shared availability across HR.
The Senior People Change Management Consultant role offers a unique opportunity to use change management tools and techniques to support HR-driven change management initiatives. The Senior Consultant will lead the design and delivery of change management practices to ensure people impacts and risks are identified considered and resolved throughout a projects lifecycle. They will also share their knowledge and expertise on change management practices to provide training and support to HR colleagues on change management value methodology tools and templates to build capacity within the HR division.
What will I be doing
- Provides consultation and coaching to leaders across Metrolinx as part of change management projects committees and activities undertaken by various departments to ensure people change management impacts and risks are identified considered and resolved throughout the project.
- Builds capabilities of others to lead and manage change
- Develop and support the development of communications training and engagement tactics to disseminate key messages effectively to identified stakeholder groups.
- Supports project teams in integrating change management activities into their project plans.
- Conducts assessments and informs the development of change strategies and plans to ensure a structured methodology and approach are applied to people change management and aligns with overall business objectives.
- Facilitates the development and use of performance metrics to define measure and report on the progress and success of change and impacts to people.
- Conducts impact analysis assesses and reports on change effectiveness on assigned project.
- Develops and/or delivers presentations training and information sessions on change management methodology use of tools performance metrics dashboards and templates and to build awareness and capacity regarding people change management across the organization.
- Works with the Senior Manager in the development of tools training curriculum templates and other materials to support employees and colleagues in a consistent and structured approach to people change management.
- Leads change management projects as required.
- Provides stakeholders with change management expertise coaching and guidance to influence and ensure people change is considered in all change initiatives projects and activities.
- Builds awareness and capacity in organization change management through promotion training information sessions and presentations.
- Guides others in the performance of their day-to-day activities without direct supervisory responsibility.
What Skills and Qualifications Do I Need
- Completion of an undergraduate degree (Business Organizational Behaviour or a related discipline or a combination of education training and experience deemed equivalent.
- Minimum five (5) years experience in change management and leading an organization in the development and administration of change management programs and projects preferably in the public sector.
- Change Management Professional Certification/Designation would be an asset.
- Process Improvement Certification/Designation would be an asset.
- Organizational Design and Change would be an asset.
- Experience with large-scale organizational change efforts.
- Expertise in change management practices principles and methodologies demonstrating a solid understanding of how people go through change.
- Experience in influencing business leaders towards cultural change and negotiating the introduction of new concepts.
- Expertise in external consulting facilitating and coaching leaders at all levels.
- MS Office (e.g. Outlook Word Excel PowerPoint Project Office Visio).
- Organizational skills to manage multiple priorities and navigate through ambiguity.
- Understanding of organizational change issues and challenges.
- Exceptional Interpersonal and oral/written/presentation skills adaptable to a variety of audiences.
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at: or email
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
Should it be determined that any background information provided be misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
#LI-MM3
Required Experience:
Senior IC