Information Specialist II
Job Summary
Job Description
At CSG youre more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all we make ordinary customer and employee experiences extraordinary.
This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.
We are looking for an Information Specialist II who will:
- You will support the development maintenance and delivery of data and business intelligence solutions that enable data-driven decision making..
- You will focus on building and maintaining reports dashboards and datasets using Power BI Microsoft Fabric and Azure Data services while supporting
- You will work closely with business partners senior analysts data engineers and architects to understand reporting needs assist with KPI development troubleshoot data and BI issues and ensure data quality and consistency.
- This position emphasizes foundational to intermediate technical skills adherence to established standards and processes and continuous learning of modern analytics and AI-enabled tools.
Is this opportunity right for you We are looking for candidates who have:
Bachelors degree in computer science Computer Engineering related field or equivalent experience
3 years of experience in data governance data architecture data transformation and data modeling.
3 years of hands-on experience writing SQL and DAX queries and developing solutions in Power BI.
12 years of experience building solutions using Azure Data services.
Experience leveraging AI/ML and generative AI toolssuch as Glean Copilot tools and other enterprise AI platformsto improve analytics automate workflows and enhance data quality.
Strong experience working with relational databases BI tools and exposure to OLAP database environments.
Familiarity with Microsoft data stack components such as SSIS and SSRS.
Experience developing or maintaining ETL/ELT processes and supporting enterprise data initiatives.
Proficiency writing intermediate scripts using PowerShell Python Bash Perl or similar languages.
Experience working within Agile SDLC and ITIL frameworks for delivery and operational processes.
Experience troubleshooting data issues performing root-cause analysis and supporting production data workflows.
Ability to collaborate with senior engineers architects and Data Scientists to refine requirements and support solution design.
CSGer Perks & Benefits:
- Work from Home in-office or hybrid
- Employee Belonging Groups
- Healthcare: Dental Medical and Vision
- Paid Vacation Volunteer and Holiday Time Off
- And so much more!
Location(s):
India RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.
Required Experience:
IC
Key Skills
About Company
CSG helps companies build effortless experiences, making it easier for customers to connect with, use and pay for the services they value most.