Sr. Systems Engineer (3 6 years, Kafka, IBM MQ, DevOps, Gen AI, Automation)
Job Summary
To help Visa deliver on its vision of being the best way to pay and be paid for everyone everywhere the Operations & Infrastructure (O&I) organization provides best-in-class infrastructure services that are secure scalable highly available and increasingly powered by software-defined infrastructure. O&I offers an exciting opportunity to work with modern technologies as the industry continues to evolve through innovations such as cloud computing and platform engineering.
The Middleware Engineering team delivers end-to-end design build and support services for web and middle-tier platforms within the Platform as a Service (PaaS) organization. The selected candidate will collaborate closely with systems engineers architects and cross functional technical teams to design build and support enterprise grade streaming and messaging platforms built on Apache Kafka.
We are seeking an energetic Senior Systems Engineer with strong hands-on experience in the Kafka ecosystem infrastructure automation cloud platforms and enterprise messaging support. This role involves engineering implementation administration troubleshooting performance tuning and operational support for modern event streaming and managed file transfer platforms.
The ideal candidate brings deep Kafka expertise excellent troubleshooting and performance tuning skills strong documentation and reporting practices a security first mindset and a willingness to leverage GenAI to automate repetitive operational tasks.
Experience with IBM MQ and IBM Connect:Direct is a plus.
Key Responsibilities
Implement administer and support Kafka platforms and ecosystem components including Apache Kafka Kafka Connect Kafka Streams Schema Registry ksqlDB Mirror-Maker REST Proxy and ZooKeeper-KRaft.
Build and manage AWS based messaging solutions with strong hands-on experience in Amazon MSK for cluster provisioning configuration scaling monitoring and operational support.
Automate infrastructure and platform operations using Terraform and Ansible for provisioning configuration management deployment and standardization.
Develop and maintain Python and-or Bash scripts to automate routine administration health checks reporting alert validation and recurring operational tasks.
Provide L3 engineering support including incident resolution root cause analysis proactive monitoring capacity planning and performance tuning.
Apply strong troubleshooting skills across Kafka cloud infrastructure operating systems storage and networking to resolve end-to-end issues.
Collaborate with application DevOps infrastructure security and support teams to ensure reliable scalable and secure platform operations.
Enforce and promote security best practices including secure configurations access controls certificate management and compliances aligned with operational standards.
Maintain high quality documentation runbooks standard operating procedures and reporting to ensure operational transparency and knowledge sharing.
Contribute as a team player to delivery support and continuous improvement initiatives while adhering to engineering standards and operational best practices.
Drive innovation by identifying opportunities to apply GenAI to automate repetitive tasks improve operational efficiency and enhance support processes.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications 5 years of relevant work experience with a bachelors degree or 2 years of experience with an Advanced degree (Masters MBA JD MD) or PhD with no prior work experience Preferred Qualifications 6 years of experience with a bachelors degree or 4 years of experience with an Advanced degree or up to 3 years of experience with a PhD Strong hands-on experience with Kafka engineering and support across core and ecosystem products Handson experience with Terraform Ansible Python and-or Bash Solid knowledge of AWS particularly Amazon MSK Experienced with Monitoring tools Prometheus Grafana Strong understanding of RHEL-Unix-Linux storage and networking fundamentals Excellent troubleshooting analytical and performance tuning skills Strong documentation reporting and communication skills Demonstrated commitment to operational excellence security and standard engineering practices Experience supporting IBM MQ and IBM Connect:Direct environments (preferred)
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more