Account Director, Social
Manchester - UK
Job Summary
About WPP Media
WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.
WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.
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1556 - Account Director Social - MM&D
About WPP Media
WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .
WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit
About WPP 650
Join an award-winning team at the heart of UK government where your work will genuinely shape lives. As part of WPP 650 youll be part of a supportive collaborative environment that values curiosity kindness and growth. Together we use behaviour change principles to design smarter services influence better decisions and help millions of people across the country.
Named WPP 650 after the 650 UK parliamentary constituencies the name is a reminder that our work must reflect the full breadth of the country every community every audience. No two days are the same. The challenges are complex the problems worth solving and the learning constant. Youll tackle issues that matter alongside talented colleagues who care deeply about what they do. Its demanding but always rewarding.
This is meaningful work with real-world impact the kind you can point to with pride.
Role Summary and Impact
As aPaid Social Account Director you will lead and deliver excellence in paid social campaign activation for key client accounts. You will assume day-to-day responsibility for the paid social output providing strategic leadership for campaigns ensuring optimal performance and maximizing in-channel effectiveness across all key social platforms. Your focus will be on in-depth analysis driving campaign performance and leading and developing a team of paid social specialists. You will be a trusted voice for all things paid social building strong relationships with clients suppliers and internal stakeholders within the WPP Open ecosystem ensuring social strategy integrates with wider digital and comms strategies.
Reporting Structure:Reports to Paid Social Business Director (Lead).
Key Responsibilities
- Line Management:
- Line manage a team of Paid Social specialists (e.g. Account Managers and Account Executives providing coaching mentorship and support for their development workload management and career progression. Lead the recruitment process for your immediate team.
- Campaign Management:
- Oversee the production of comprehensive paid social media plans ( supporting material) aligned with client objectives and KPIs articulating proposed tactics to stakeholders.
- Oversee a team responsible for end-to-end setup of paid social campaigns across all relevant social platforms.
- Ensure the standard of regular Quality Assurance (QA) checks monitoring campaign performance pacing troubleshooting and optimizing to improve performance.
- Ensure all performance commentary delivers valuable insight and recommendations identifying trends and recommending on-platform actions.
- Lead client calls and presentations ensuring the standard of end-of-campaign reporting and quarterly/annual reviews.
- Client & Partner Management:
- Responsible for delivering on the overarching paid social strategy across accounts ensuring alignment with wider digital and comms strategies.
- Act as a key social point-of-contact for clients maintaining their confidence in the teams output.
- Demonstrate deep understanding of media/technology developments identifying and presenting opportunities to test and innovate in the paid social space securing client backing.
- Manage internal and external stakeholders (including key media partners like Meta Twitter Snap TikTok Pinterest) to deliver multiple projects simultaneously.
- Operational Excellence:
- Identify opportunities to test and innovate in paid social developing initiatives to evolve standards and efficiency across the wider team.
- Develop tailored testing/learning agendas for clients that drive clear and actionable insight on each social platform.
- Ensure accurate and effective management of agency finance processes; ensuring the immediate team fulfils mandatory finance processes in a timely and accurate manner.
Skills and Experience
- Deep Paid Social Expertise:Extensive experience setting up and optimising paid social campaigns across key social platforms (Facebook Instagram Twitter Snap TikTok etc.). Training certifications (e.g. Meta Blueprint) a plus.
- Strategic & Analytical Acumen:Experience planning large-scale paid social campaigns (brand and direct-response objectives). Strong analytical skills compiling detailed/insightful reports identifying trends and recommending actions.
- Leadership & People Management:Proven experience managing a team of social specialists (preferably in an agency environment) including workload management training and mentoring. Experience line managing others and leading recruitment.
- Client & Stakeholder Management:Proven track record of working with clients and external stakeholders forming strong relationships and comfortable presenting to clients and leading calls.
- Communication & Influence:Excellent communication skills able to articulate campaign rationale and insights and communicate effectively with diverse backgrounds.
- Integrated Perspective:Strong understanding of how paid social activity complements and enhances the wider marketing mix and integrates with broader digital and comms strategies.
- Mindset:Collaborative friendly can-do attitude. Passionate about paid social eager to test and innovate.
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:
Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.
Please note this is a UK based role and requires individuals to have the right to work in this location
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Required Experience:
Director
About Company
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