Vice President Digitalisation
Job Summary
About Citco
Citco is an award-winning global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco please visit
About the Business Line & Team:
Fund Services is Citcos core business and our alternative asset and accounting service is one of the industrys most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
The Vice President will be a key member of the Foundational Platforms team. The Foundational Platforms team is part of the wider Transformation office (TO) which is multi-skilled team charged with identifying building and deploying operational solutions leveraging tools from foundational platforms to emerging technologies. TO plays a crucial role in driving organizational change and achieving successful transformations.
Responsibilities
Your Role:
We offer you a challenging and rewarding role in an award-winning global industry-leading business renowned for excellence. Citco is a great working environment with opportunities for personal and professional career development.
As a core member of our Digitisation team you will be working with some of the industrys most accomplished professionals to deliver high-quality workconfiguration & orchestration solutions that both our clients and Business Units can depend upon.
The Vice President will be a key member of the Digitalisation team and will play an integral role in servicing; onboarding; designing and delivering work configuration & orchestration solutions within the Citco Group. They will work with multiple and diverse stakeholder-groups from across Business Units to optimize and digitize operational processes in order to deliver position bottom-line results for Citco
Duties in brief:
You will own the execution & timely delivery of multiple concurrent projects end-to-end.
Maintain project reporting & project plans used by diverse audiences
Lead working group meetings for all assigned projects
Lead discussions with stakeholders to brainstorm solutions; gather requirements and assess feasibility
Own; review & communicate solution design documents that clearly articulating Problem Statements; As-is & To-be states; User Stories; Proto-types & Success Criteria; business outcomes and gains from proposed solutions
Perform or review all aspects of the project life cycle including but not limited to: scoping analyzing developing solutions RAIDs reviewing deliverables from executing to implementing change
Work with senior stakeholders to rollout solutions to target teams / business units
Own User Support & User onboarding; the underlying solution & service improvements analysis & backlog; the teams service standards
Review product backlog maintenance and grooming to ensure projects are managed effectively
Establish best practices / industry standards while designing solutions
Perform detailed risk analysis and reporting
Mentor; Coach and develop staff to perform successfully in their current roles and progress their careers
Qualifications
About You:
Bachelor degree in Management Studies Business Administration Finance Accounting Economics or related fields
- Strong Leadership skills and supervisory experience of other professionals
Possess a strategic mindset and find motivation in creatively solving problems
Demonstrates a strong understanding of technical terminology and concepts such as platform integrations and can confidently engage with technical discussions.
Strong analytical skills with the ability to clearly articulate requirements
- Exceptional communications skills both written and oral and the ability to capture a diverse audience
Able to present solutions to diverse audiences in a consumable format
Ability to multi-task and effectively manage competing priorities
Confident in leading requirements gathering sessions
Well-versed using Confluence & JIRA to manage projects
Experience creating process flows user stories acceptance criteria design documentation and wireframes (proto-types) in order to clearly communicate a set of functional requirements
Assets:
Significant experience in the Financial Services industry
Foundational understanding of AI and Intelligent Automation including where technologies such as AI machine learning RPA and intelligent document processing can be applied to improve operational efficiency and reduce manual effort
Business Analysis certified
Practical application with Business Process Management / Workflow applications
Key Competencies:
Service-minded proactive Self-Starter
Great time-management
Leader & Team Player who can work independently
Analytical Problem Solver with the ability to think outside-the-box
Positive organized & goal-oriented mindset
Perceptible to change
Adaptable & Accountable
Our Benefits
Your well-being is of paramount importance to us and central to our success. We provide a range of benefits training and education support and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nations evolving diversity in the people we hire and the culture we create in our organization.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Required Experience:
Exec
Key Skills
About Company
At Citco, we don't just provide bespoke solutions and better results. We’re a true partner dedicated to developing rich, long-term relationships through gold standard services.