Recepcionista

Receptionist JLL

What this job involves:

As a Receptionist at JLL youll serve as the vital first point of contact for our office creating exceptional experiences for visitors clients and employees alike. This role is essential to maintaining smooth daily operations by managing correspondence coordinating logistics and providing critical administrative support to leadership. Youll be the welcoming face of JLL ensuring seamless communication flow while handling diverse operational tasks that keep our business running efficiently. This position offers an excellent opportunity to develop your professional skills in a dynamic corporate real estate environment where your organizational abilities and customer service excellence will directly contribute to our teams success. If you thrive in fast-paced settings and enjoy being at the center of office operations while building valuable business experience this role is perfect for you.

What your day-to-day will look like:

Receive process and manage the distribution of all external correspondence including mail invoices purchase orders and packages to ensure timely delivery to appropriate departments and personnel

Greet and attend to all office visitors with professionalism and warmth creating positive first impressions while managing visitor registration access protocols and guest coordination

Answer screen and direct incoming calls to the appropriate departments or individuals ensuring efficient communication flow throughout the organization and professional phone etiquette at all times

Coordinate transportation logistics by arranging taxi reservations for employees and managing dispatch of orders documentation accessories equipment and other items within the Metropolitan Region and to other regions using various transport companies

Validate motorcycle courier service vouchers for monthly billing purposes maintaining accurate records of all delivery services and ensuring proper documentation for accounting processes

Provide administrative assistance to management on various tasks including scheduling support document preparation maintaining organized filing systems and managing registration forms and spreadsheets

Utilize office software including Excel Word Outlook and Teams to maintain records communicate effectively and support daily operational needs with intermediate-level computer proficiency

Required Qualifications:

Intermediate level of English proficiency with ability to communicate effectively in both written and spoken English for business correspondence and visitor interactions

Intermediate computer skills with practical working knowledge of Microsoft Office suite including Excel Word Outlook and Teams to manage administrative tasks and digital communications

Proven experience in administrative tasks preferably including front desk operations customer service or public-facing roles that demonstrate professional communication abilities

Strong time management and organizational skills with demonstrated ability to prioritize multiple tasks manage competing demands and maintain efficiency in fast-paced environments

Professional demeanor with excellent interpersonal and communication skills capable of representing JLL with courtesy discretion and a service-oriented mindset at all times

Preferred Qualifications:

Previous experience providing administrative support or assistance to management or executive-level personnel demonstrating ability to handle sensitive information and complex scheduling needs

Background working in corporate environments particularly in real estate property management or professional services firms where multi-tasking and client interaction are essential

Familiarity with logistics coordination courier services and vendor management processes for managing deliveries shipments and transportation arrangements

Experience with visitor management systems office security protocols and reception area operations in corporate or commercial settings

Demonstrated ability to maintain composure and professionalism when managing difficult situations unexpected challenges or high-volume periods at the front desk

Knowledge of filing systems document management practices and record-keeping standards that ensure organized and easily accessible information

Customer service training or certifications demonstrating commitment to excellence in client and visitor experiences