Data Coordinator
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Job Location:
Carrollton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Data Coordinator
Location: Carrollton TX 75010
Duration: 101 days
Shift Timings: Schedule is 9a-6p unless were in the office. Then its 8a - 5p M-F. Onsite on Tuesdays. Scheduled day may change
Summary of Job:
Demonstrate knowledge of systems processes and procedures. Ability to meet deadlines. Strong interpersonal skills. Strong organizational skills; attention to detail. Excellent data entry and computer application skills Knowledge of Microsoft Word Excel PowerPoint Access and Outlook. Excellent problem-solving skills; ability to resolve issues effectively and efficiently.
Must-have/Required skills:
- Demonstrate knowledge of systems processes and procedures
- Ability to meet deadlines
- Strong interpersonal skills
- Strong organizational skills; attention to detail
- Excellent data entry and computer application skills
- Knowledge of Microsoft Word Excel PowerPoint Access and Outlook
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Communicate effectively both orally and in writing
Key Responsibilities and Duties:
- Confidently answer questions about account setup process the first time customers ask
- Act as a trusted partner to resolve customer inquiries to completion
- Listen and interpret customer information to accurately and promptly resolve issues
- Build and maintain professional relationship in order to foster customer retention
- Coordinate and collaborate with internal customers such as warehouse personnel sales IT customer support and operations to ensure start-to-finish customer resolution
- Processes all customer requests (from multiple sources such as email chat telephonic etc.) to ensure customers receive the drugs their patients need
- Communicate effectively both orally and in writing
- Perform data entry for purposes such as account setups or changes; researches any other inquiries as requested
- Ensures data accuracy and integrity of managed information in order to avoid rework
- Handle incoming inquiries such as information regarding account setups or changes
- Interact extensively with other internal departments throughout the corporation in order to provide information resolve issues and to support cross functional projects
- Responsible for taking ownership of the process and being accountable for the majority of data management
- Makes suggestions and recommendations to Supervisor/Manager in an effort to continually improve customer service operations
- Complies with all appropriate policies procedures safety rules and regulations
- Performs related duties as assigned
