Business Analyst- Senior (Onsite)
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Job Location:
Raleigh, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title: Business Analyst- Senior (Onsite)
Location: Raleigh NC
Duration: 12 Months
Job Description:
The Client is seeking a detail-oriented and collaborative Health IT Integration and Provider Engagement Consultant to serve as a trusted advisor to our Business Relations Team. This team is focused on Provider outreach training data connectivity and delivering hands-on support to the provider community. The consultant will play a dual role supporting providers through technical integration and connectivity processes while also helping optimize internal systems like the CRM platform to improve service delivery administrative data capture and reporting accuracy.
Key Responsibilities:
Provider Engagement & Technical Integration
- Act as a strategic consultant to the Business Relations Team providing expert guidance on provider onboarding data connections and workflow alignment with the client systems.
- Support healthcare providers throughout the full lifecycle of onboarding from initial outreach through integration testing training and go-live support.
- Communicate technical concepts and requirements clearly to clinical and administrative stakeholders to ensure successful implementation and adoption.
- Serve as a liaison between providers internal teams and technical vendors to troubleshoot issues and ensure data is transmitted accurately and securely.
- Contribute to the development of training materials job aids and user guides that improve provider understanding and confidence in the client processes.
CRM Platform Optimization & Data Management
- Work with the Business Relations Team to optimize use of the organization s CRM platform ensuring accurate tracking of provider status engagement activity training and connection milestones.
- Configure and enhance CRM fields workflows and dashboards to support operational efficiency and data visibility.
- Lead or support data quality initiatives including routine audits updates and deduplication efforts within the CRM system.
- Establish and maintain best practices for administrative data capture and documentation related to provider engagement activities.
- Collaborate with leadership to develop reports performance metrics and data insights that inform strategy and decision-making.
Skills:
| Skill | Required/Desired | Amount | of Experience |
| Health IT provider relations or healthcare system implementation | Required | 5 | Years |
| Strong knowledge of health information exchange (HIE) EHR/EMR systems and interoperability standards (e.g. HL7 FHIR). | Required | 5 | Years |
| Experience supporting CRM platform usage and optimization (e.g. Salesforce HubSpot Zoho Microsoft Dynamics). | Required | 5 | Years |
| Strong organizational and analytical skills with a high level of attention to detail | Required | 5 | Years |
| Proven ability to manage multiple projects and priorities in a dynamic service-oriented environment. | Required | 3 | Years |
