Part Time Weekend Front Desk Agent
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Front Desk Agent / Part Time - Weekends
Boston MA
About Us:
Boston Yacht Haven is a premier luxury boutique waterfront hotel and marina offering an exclusive experience for guests who appreciate exceptional service and stunning harbor views. We are seeking a dynamic and personable Part Time Front Desk Agent (Weekends) to join our teamsomeone who thrives in a fast-paced environment loves meeting new people and enjoys providing top-tier hospitality.
We are located on the North End Waterfront close to the Aquarium andHaymarket T stations.
Who You Are:
- A pleasant communicator who can connect effortlessly with diverse guests.
- A hardworking detail-oriented and energetic individual who enjoys problem-solving and taking initiative.
- Someone who thrives in a team environment but can also handle responsibilities independently.
- Passionate about hospitality customer service and creating unforgettable guest experiences.
Key Responsibilities:
- Welcome and assist guests with check-in check-out and concierge services ensuring a seamless experience.
- Provide exceptional customer service responding to inquiries about the hotel marina and Boston attractions.
- Handle reservations phone calls and guest requests with professionalism and efficiency.
- Work closely with housekeeping and maintenance teams to ensure rooms and facilities are in top condition.
- Work closely with colleagues from other properties in the collection sharing the same customer base.
- Process payments handle invoices and maintain accurate records in all of the inn and marina software.
- Cross-train to assist with marina and heart-of-the-house responsibilities.
- Assist with special guest requests VIP services and marina operations as needed.
- What Were Looking For:
- Ability to read write speak and communicate effectively in English. Bilingual is also a plus!
- Previous hospitality or customer service experience is a plus but a positive attitude and willingness to learn matter most! We do provide full training!
- Ability to multi-task stay organized and handle busy shifts with a smile. :)
- Ability to sit and stand for periods of time lift push pull and carry up to 20 lbs.
- A problem-solver who can think on their feet and deliver solutions with confidence.
- Shifts are between 8 AM to 6 PM. Occasional after-hours support requested. Weekend shifts are a must additional days may also be available.
- Other tasks as assigned by management.
Why Join Us
- Lots of opportunities for career growth and development in a world-class setting
- A beautiful waterfront work environment
- A supportive and fun team culture
- Employee discounts perks and more!
If youre a motivated customer-focused individual looking for an exciting opportunity we want to hear from you!
Apply Today:
We are an equal opportunity employer. All are encouraged to apply. Apply online only.
We look forward to welcoming you aboard!
Required Experience:
Unclear Seniority
Key Skills
About Company
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