Account Associate
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Job Summary
Dentsu International is a global leader that specialises in Sales Marketing Customer Experience and Retention enabling clients to keep winning while ensuring customer growth and experience remain at the very forefront of their business.
We are Dentsu B2B one of the largest and most successful B2B agencies in the world. Since our establishment as a global end to end best in class B2B agency we have continued to grow at a rapid and exciting pace. You will be joining a team of 1000 B2B specialists globally acting as the agency of record for some of the biggest and most ambitious B2B brands in the world. We provide services across our many practice areas including Media Creative Insights CX and more. We were recently recognised as The Drums Best Large B2B Agency of the Year.
Were hiring an Account Associate to join our London team dedicated to supporting a key account.
Job Description:
The Account Associate plays a crucial role in the smooth daytoday running of all account campaign activity and client interaction. This is a highly collaborative role partnering closely with the Account Manager (your manager) Account Directors Media teams and Creative/Insights teams to ensure seamless client service and flawless campaign delivery.
You will take ownership of core processes manage multimarket and multichannel workflows and help drive forward workstreams across complex performance customer marketing and retention programmes. The role blends organisation communication problemsolving and a strong interest in datadriven marketing.
You are expected to operate with confidence autonomy and proactivity supporting the clients alwayson and burst campaigns ensuring highquality output and helping the wider team deliver excellence.
Key Responsibilities
- Support endtoend delivery of the accounts campaign activity across planning trafficking activation optimisation and reporting
- Own and manage account processes including status meetings action logs timelines deliverable trackers
- Confidently capture actions owners risks and deadlines from all client and internal calls ensuring accountability across teams
- Build strong working relationships with Sage stakeholders media partners and internal specialists to help drive solutions and remove blockers
- Maintain accurate documentation creative trackers approvals records and campaign setup sheets
- Support the refinement and execution of customer journey programmes (e.g. nurture retargeting audience segmentation)
- Collaborate with Media channel & Analytics teams to gather insights competitive analysis performance summaries and market research
- Support the development and QA of media plans creative matrices forecasting sheets and delivery trackers
- Take ownership of smaller workstreams or campaigns demonstrating increasing independence and strategic curiosity
- Ensure all creative assets match the right media specs and are delivered on time for trafficking
- Uphold operational excellence across workflows deadlines campaign readiness and compliance requirements
- Identify areas for improvement and recommend process efficiencies
If youre organised eager to learn enthusiastic and have a genuine interest in media this role could be a great fit for you. Its a chance to gain practical experience contribute to campaigns and grow within a dynamic and creative are looking for someone who can demonstrate their interest in marketing media and advertising whether thats through previous experience education or any extracurricular activities.
- Planning & Organising
- Focused on Quality
- Communicates Effectively
- Positive attitude
- Passionate about the world of media
- Problem solver
- Keen eye for detail
What we offer
- This is a permanent role.
- This role will be based in our London office where we currently operate under hybrid working arrangements.
- As well as a competitive salary youll enjoy a benefits package that you can tailor to your needs.
Working with us
Joining dentsu youll join a team of 48000 people. Itsanopportunity to produce career-defining work. Along the way youll team up with inspiring colleagues and encounter a richness of clients cultures and experiences. We offer exciting challenges memorable experiences and opportunities to shape your future.
Inclusion and Diversity
At Dentsu we embrace diversity and inclusion valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation benefiting our employees partners and communities.
We welcome applications from all individuals regardless of race ethnicity nationality religion gender gender identity sexual orientation age disability marital status or any other protected characteristic. Beyond recruitment we strive to create an environment where everyone feels respected supported and empowered to bring their authentic selves to work.
We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process please contact us at quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.
Location:
LondonBrand:
IprospectTime Type:
Full timeContract Type:
PermanentRequired Experience:
IC
Key Skills
About Company
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in approximately 120 countries.
