Data Governance Program Manager
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Job Location:
Boca Raton, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What you will do
The Data Governance Program Manager within the Data Governance team plays a central role in driving continuous improvement across the Sensormatic process and data landscape. This role is responsible for streamlining business data flows resolving systemic issues and coordinating remediation efforts across business and IT stakeholder teams. This is performed through targeted process and data analysis root cause identification and hands-on field communication and support. The ideal candidate is proactive solutions-oriented and deeply engaged in supporting Sensormatic Business Operations Platform (BOP) initiatives while maintaining a strong understanding of system integrations and data governance globally.
How you will do it
Business Process Analysis & Stakeholder Engagement
Understand and document the flow of data across core Sensormatic BOP processes (e.g. order-to-cash procure-to-pay).
Collaborate with SMEs IT architects and data analysts to uncover issues
Collaborate with SMEs to identify manual workarounds within BOP and work to eliminate them or monitor their impact
Use tools and frameworks such as SIPOC Value Stream Mapping and Swimlane diagrams to identify inefficiencies and opportunities to improve.
Create refine and implement standard operating procedures (SOP) around BOP data where necessary to ensure consistency efficiency and compliance across teams.
Collaborate cross-functionally to develop and implement sustainable solutions to remediate root causes.
Data Flow Analysis & System Integration
Analyze data flow transformation (ETL) and data governance across BOP systems ERP (Oracle) CRM (Salesforce) and field service platforms (ServiceMax).
Collaborate to develop and implement global data standards ensuring data integrity at entry and across data flows
Investigate recurring systems integrations issues and contribute to their resolution in a timely and permanent manner
Analyze integration architecture and data flow diagrams (DFDs) and update/contribute to documentation where gaps or changes exist
Communicate across the IT/business gap and act as a liaison between Sensormatic business groupsand Johnsons controls IT departments and on data and integration issues
Lead cross-functional efforts to implement standardized solutions for recurring data flow and integration issues.
Master Data Management
Collaborate with business data owners and IT to identify and document root causes of master data issues
Collaborate with data context owners to develop and deploy actionable plans to continuously improve master data quality decrease duplicity and improve governance.
Develop and implement regular reporting of metrics on master data quality and compliance to JCI master data standards
Root Cause Analysis & Error Resolution
Identify the root causes of recurring data flow and business process errors
Provide hands-on support to field teams ensuring smooth execution of operations and timely resolution of issues.
Collaborate with IT and business teams to develop and deploy system fixes.
Lead efforts to resolve business critical errors with urgency and precision.
What we look for
Requirements
Bachelors degree in information technology Data Management or related Business field or equivalent
5 years experience in information technology data administration or business operations
2 years experience leading cross functional teams
Experience with change management and organizational development.
Proven process and data analysis capabilities.
Effective communication skills with the ability to influence cross-functional teams.
Proven experience in operational excellence programs process improvement or program management.
Preferred Skills & Certifications
Experience in SOP development and field operations support.
Strong understanding of Oracle ServiceMax Salesforce & MuleSoft systems.
Lean Six Sigma (Green or Black Belt) or similar process improvement certification.
Proficiency in tools such as Visio Power BI Tableau Confluence and SharePoint.
Deep understanding of the Sensormatic BOP architecture and systems integrations
Who we are
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status status as a qualified individual with a disability or any other characteristic protected by law. For more information please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit SALARY RANGE: $100100 - $150400 (Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technology assisted tools including artificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details please visit the About Us tab on the
Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Manager
Key Skills
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
