Service Engineer
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the job:
The service Engineer is responsible to solve technical/application problems of Strykers products installation maintenance and support sales/marketing departments. The key of his role is important in establishing further credibility within the marketplace for quality of service provided by Stryker its technical capability and ongoing customer service improves sales opportunities within the market.
What you will be doing:
- Provide technical and repair support service including quotations service report preparation for customers and dealers in field
- Coordinate with internal parties for purchase order and do installation of Stryker products in hospital provide after-sales service and preventive maintenance service on site according to documented procedures and ISO request
- Quality standers maintained and absence of non-conformance report by ISO auditors
- Ensure all technical repairs and testing equipment is incompliance with corporate ISO and local stander.
- Contact and follow up with the manufacturing site for product maintenance and replacement
- Be responsible for cross franchise products repair and maintenance for our product portfolios such as Instrument Endoscopy Communication Navigation Mako.
- Work closely with team member and provide experience and support to team members
Who are we looking for:
- University graduate in engineering or medical related qualificationis preferred
- At least 3-5 years experience relevant experience with 2-3 years in healthcare industry is preferred
- Strong interest in repair and troubleshooting work.
- Advanced knowledge of basic computer system and basic understanding of mechanical bio-medical electrical skill
- Good sense of Customer Services or account servicing with an excellent communication skill
- Ability to work under tight deadlines
- Good command of spoken and written in Chinese and English
- Problem solver independent self-motivated collaborative
Required Experience:
IC
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
