HR System Analyst
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Job Location:
Mississauga - Canada
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Accelerate your career with the most awarded Air Cargo Airline in Canada!
Cargojet is Canadas leading provider of time-sensitive overnight air cargo services and carries overpounds of cargo each business night. Cargojet operates its network across North America each business night utilizing a fleet of all-cargo aircraft Cargojet has been awarded one of Canadas 50 Best Managed Companies as well as being awarded the Shippers Choice Award for the best Air Cargo Carrier in Canada for the past number of years.
Being part of Cargojet will allow you to become a part of a diverse and vibrant family at the leading edge of the air cargo industry both domestically and internationally. Cargojet team members are dedicated hardworking and have a strong sense of leadership and commitment.
Primary Objectiveof the Position:
The HR System Analyst supports the transformation of HR operationsthrough the use ofartificial intelligence automation and digital tools. This role focuses on improving efficiency streamlining HR processes and enhancing employee experience by implementing practical user-friendly solutions.
Partner with HR team members and cross-functional teams the role will help develop AI-driven tools (e.g. HR chatbot self-service solutions)optimizeworkflows and support data-driven decision-making across the employee lifecycle.
Job Duties:
- Support the implementation and ongoing enhancement of AI-powered HR tools (e.g. chatbot knowledge base automation workflows SharePoint).
- Identifyopportunities to automate and streamline HR processes (e.g. employee inquiries onboarding document generation) to improve efficiency and reduce manual work.
- Maintain and continuously improve HR chatbot and knowledge base content to ensureaccurate consistent and user-friendly employee guidance.
- Monitor employee inquiries and service trends to enhance self-service capabilities reduce recurring questions and improve overall employee experience.
- Enhance employee experience by improving access to HR information through digital tools and self-service platforms.
- Support HR Operations inmaintainingdata accuracy and process compliance within HRsystems.
- Assist in standardizing and documenting HR workflows to improve consistency and efficiency.
- Support the development of HR dashboards and reports to track service usage and operational metrics.
- Analyze HR data and trends toidentifyimprovement opportunities andprovideactionable insights to HR teams.
- Collaborate withIT andvendors to troubleshoot issues andoptimizesystem performance.
- Support initiatives that drive digital adoption including user guides communications and training on HR systems and tools.
- Participate in HR projects related to digital transformation system enhancements and process improvement.
- Support change management efforts related to new systems tools and process enhancements.
- Perform other related duties as assigned.
Qualifications:
- Post-secondary education in any field or equivalent practical experience.
- 25 years of experience in automation system implementation AI tools or digital solution development.
- Hands-on experience working with AI technologies chatbot platforms workflow automation tools (e.g. Power Automate) or knowledge management systems.
- Proven ability to design build or implement digital solutions that improve processes or user experience.
- Experience supporting HR systems or working with HR processes is anasset.
- Strong understanding of AI concepts automation and digital solution design.
- Ability to translate business needs into system logic workflows or AI-driven solutions.
- Ability to learn HR processes and policies quickly and apply them to system design.
- Analytical mindset with the ability to work with dataidentifytrends and improve processes.
- Strong problem-solving skills with a focus on efficiency and user experience.
- Effective communication skills to work with HR team members and translate technical concepts into practical solutions.
Important to Know:
- Cargojet is an equal-opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted.
- We are committed to providing accommodations for persons with disabilities. If you require accommodation we will work with you to meet your needs.
- At Cargojet we make safety the highest priority. Because of this priority and as we operate in a safety1sensitive environment we require all employees to abstain from consuming Cannabis in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.
Required Experience:
IC
Key Skills
About Company
Cargojet is a global leader in providing time-sensitive overnight air cargo services. We are committed to safely and consistently delivering exceptional, flexible, and the best on-time performance to our customers. W
