Associate Director Relational Database Services

(Managed Services & Consolidation)

Overview

IQVIA is seeking an Associate Director Relational Database Services to lead the transformation and operation of our global enterprise database platforms. This leader will drive a strategic shift toward a modern scalable automationfirst managed service consolidating a diverse landscape of relational technologies into standardized resilient costefficient platforms.

This role is responsible for service strategy platform engineering operational excellence and people leadership across onpremises hybrid and cloud environments. Success means higher reliability faster delivery reduced complexity and a consolidated ecosystem grounded in strong engineering and governance.

Key Responsibilities

1. Managed Service Ownership

• Lead the endtoend delivery of IQVIAs database managed service including service catalog SLAs/SLOs intake and escalation paths.
• Oversee incident problem change and release management to ensure high availability and predictable delivery.
• Implement standardized operational controlsmonitoring/alerting runbooks oncall rotations and auditready production governance.

2. Database Consolidation & Rationalization

• Develop and execute a multiyear consolidation strategy to reduce database sprawl and legacy deployments.
• Align applications to standardized architectures through discovery inventory classification and migration planning.
• Partner with product/application teams to modernize platforms eliminate duplicates and retire endoflife systems.

3. Platform Engineering & Automation

• Champion an automationfirst approach using standardized builds IaC CI/CD automated patching and selfservice workflows.
• Define and enforce reference architectures for high availability clustering backup/recovery and performance engineering across supported engines.

4. Resiliency DR and Capacity Management

• Own availability engineering: failover design DR planning and testing and recovery execution.
• Oversee capacity planning license optimization and performance tuning across hybrid and multicloud estates.

5. Security Compliance & Access Governance

• Enforce secure-by-design operations including privileged access controls encryption auditability and policybased configuration.
• Ensure compliance aligned with regulatory data residency and separationofduty requirements in collaboration with Security and Risk teams.

6. Vendor Contract & Cost Management

• Manage vendor relationships support contracts renewals and tooling performance.
• Optimize licensing and platform spend through rightsizing standardization and service tiering (e.g. Bronze/Silver/Gold).

7. People Leadership & CrossFunctional Collaboration

• Lead mentor and scale global teams of DBAs and platform engineers (including managed service partners).
• Collaborate with Infrastructure Network Security Identity Application and Data Platform teams to deliver stable highperforming services and successful migrations.

Required Qualifications

• Bachelors degree or equivalent experience.
• 10 years in database engineering/administration or platform operations.
• 5 years leading engineering or managed service delivery teams.
• Handson leadership experience with Oracle SQL Server PostgreSQL and legacy/warehouse technologies (e.g. Netezza Exasol).
• Strong operational rigor across incident/problem/change management uptime accountability DR readiness and capacity/performance.
• Proven success building standardized services (catalog tiers) and driving largescale consolidation or migration programs.

Preferred Qualifications

• Experience in regulated enterprise environments with strong compliance and security requirements.
• Hybrid/cloud platform expertise (AWS/Azure) including managed database services and connectivity patterns.
• Vendor/license optimization and financial stewardship of platform budgets.
• Track record implementing automation-first patterns across multiple engines and environments.

Leadership Outcomes (Success Profile)

• Significant reduction in database sprawl and bespoke deployments.
• Higher reliability reduced Sev1/Sev2 incidents faster recovery and stronger platform predictability.
• Clear measurable managed services in placestandardized tiers automated patching validated DR and consistent builds.
• Improved cost efficiency through licensing optimization and standardized architectures.

Working Model

• Operational leadership role with escalation responsibility and occasional afterhours participation during major incidents or change events.
• Works closely with global teams and stakeholders; occasional travel may be required.