Express Lube Advisor

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profile Job Location:

Norfolk, MA - USA

profile Monthly Salary: Not Disclosed
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

As an Express Lube Advisor you will own our customers experience in the ExpressLube. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the oil change process our Express Lube Advisors are true professionals who enjoy helping others. Looking for someone with retail sales and customer service experience. This position starts at $40000 and has the potential for much more.

Benefits

  • 401KPlan
  • Medical insurance
  • Dental Vision and Supplemental Insurance
  • PTO
  • Birthday Day
  • Charity Day off
  • Employee Discounts
  • Holidays
  • Flexible work schedule

Responsibilities

  • Oversee flow of Express Lube. Ensure that customers receive prompt courteous and effective service.
  • Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
  • Ensure that the daily inventory of technicians time is consistently sold to service customers.
  • Distribute work between technicians efficiently

REQUIREMENTS:

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check

We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drug-free work environment. Applicants must be willing to submit to a pre-employment background check. Interested candidates must possess a valid drivers license and have a satisfactory driving record.


Required Experience:

Unclear Seniority

Job SummaryAs an Express Lube Advisor you will own our customers experience in the ExpressLube. You are the first point of contact with our customers and will be well-versed in product offerings inventory needs technician scheduling and customer service. From greeting vehicle owners on the drive lin...
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Are you looking for a place to start your automotive career? Norfolk Motor Company is looking for people that want a career path to becoming automotive technici...

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