Director Risk Management Programs and Services

Its more than a career its a calling.

Worker Type:

Job Highlights:

Named 150 Top Places to Work in Healthcare 2025 - Beckers Healthcare

Named One of the Worlds Happiest Workplace 2025 WorkL

Named One of Americas Best In-State Employers 2025 - Forbes

Named One of Americas Greatest Workplaces for Women 2025 Newsweek

Named One of Americas Greatest Workplaces for Culture Belonging & Community 2026 Newsweek

SSM Health is a Catholic not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organizations 40000 team members and more than 13900 providers are committed to providing exceptional health care services and revealing Gods healing presence to everyone they serve.

With care delivery sites in Illinois Missouri Oklahoma and Wisconsin SSM Health includes 23 hospitals more than 300 physician offices and other outpatient and virtual care services 12 post-acute facilities comprehensive home care and hospice services a pharmacy benefit company a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves.

This position is located on-site and is available to sit at one of our regional offices in Madison WI/Oklahoma City OK/St. Louis MO or at our health systems headquarters in St. Louis MO and is not remote work eligible.

To request additional information confidentially submit your interest or nominate a fellow colleague please contact:

Angela Jones

Executive Talent Partner

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Develops and implements systems policies and procedures for the identification collection and analysis of risk related information. Collects evaluates and maintains data concerning patient injuries operational risks and other risk-related data.

• Responsible for the organizations apology and disclosure process including guidance education and process development.

• Monitors and evaluates systems to track analyze and report occurrences and unanticipated outcomes and formulate and recommend prevention strategies to mitigate identified clinical risks.

• Develops risk metrics and risk mitigation reporting for department level ministry level and executive leadership team on risk management activities to the departments ministry leadership and executive leadership team.

• Develops coordinates and implements professional education and training programs and policies and procedures related to risk management and other relevant topics.

• Directs and maintains compliance with federal state local and agency regulatory requirements related to risk management including the management investigation and response to events.

• Refers cases and incidents to professional peer review teams as appropriate.

• Participates in and/or leads as appropriate Root Cause Analysis (RCA) or Apparent Cause Analysis for identified events to understand the root cause(s) corrective actions and risk mitigation strategies developed.

• Recruits engages develops leads and manages assigned staff.

• Perform other related duties as assigned.

EDUCATION

• Bachelors Degree in a healthcare related field

EXPERIENCE

• Ten years experience with five years in leadership

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Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options:our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned unpaid base pay(fees may apply)before payday.

• Upfront Tuition Coverage:we provide upfront tuition coverage through FlexPath Funded for eligible team members.

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SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race color religion national origin age disability sex sexual orientation gender identity pregnancy veteran status or any other characteristic protected by applicable law. Click here to learn more.