User Experience Designer, Vice President
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Job Summary
As a User Experience Designer Vice Presidentin theCommercial & Investment Bank Trade & Working Capital you will design and deliver user-centred experiences for complex enterprise workflows. Youll work end-to-endfrom discovery and qualitative interviews to interaction design UI prototyping and shipped outcomespartnering with Product Managers Engineers and design peers. This is anindividual contributor role with no direct reports. You willlead by influencewithin a cross-functional pod setting direction and quality while remaining deeply hands-on.
Job responsibilities
Ownend-to-end user experience designfor priority Trade & Working Capital journeys from problem framing through final UI and post-launch iteration.
Plan conduct and synthesise qualitative research interviews(user/stakeholder interviews concept evaluations); translate insights into clear design opportunities and requirements.
Create journey maps andservice flows define information architecture and design interaction models that reduce complexity for expert users.
Produce wireframes high-fidelity designs and interactive prototypes; iterate quickly based on feedback usability testing and data.
Partner with Engineering to ensure feasible implementation high-quality execution and strong UX details (states errors empty states edge cases).
Contribute to our Trade & Working Capital digital experience vision roadmap prioritisation and planning with PM/Engineering; advocate for user outcomes with evidence.
Raise quality through critique and design reviews; provide guidance to more junior and/or external designers through feedback and lightweight mentoring.
Required qualifications capabilities and skills
5 years of UX/Product Design experience (or equivalent expertise) delivering shipped work on complex products.
Demonstrated ability torun qualitative interviewsand synthesise findings into insights journey implications and design direction.
Strong skills in interaction design information architecture and UI craft; able to handle complex data-heavy enterprise workflows.
Strong design direction collaboration and facilitation skills with product and engineering; able to drive alignment and decision-making in ambiguity.
Excellent communication and executive-ready storytelling: can present work rationale and trade-offs succinctly.
Technical literacy to design within constraints (component-based UI platform considerations integration constraints); able to work effectively with engineers.
Preferred qualifications capabilities and skills
Experience inTrade Finance / Working Capital / Treasury / Payments/ Commercial Banking / Transaction Banking / Consumer Bankingor similar regulated enterprise domains.
Accessibility and inclusive design advocacy (plus).
Proficiency inFigmaand modern prototyping workflows.
Required Experience:
Exec
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
