Internal Communications Manager (76040)

Centurion Health

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profile Job Location:

Sterling, MA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description

Centurion is proud to be a leading provider of comprehensive healthcare services to correctional facilities state hospitals and community mental health centers nationwide.We are currently seeking aFull-Time Internal Communications Managerto join our team.

Position Summary

The Internal Communications Manager serves as the primary driver of the companys internal voice execution and communication rhythm. Supporting a workforce of more than 12000 across the country in corporate clinical and facility-based environments this role ensures employees are informed aligned and connected to the organization and its mission.

This is a highly execution-focused role requiring a structured organized and responsive professional who takes ownership moves work forward and delivers with consistency and accuracy. The Manager partners closely with the Senior Director of Marketing & Communications to translate strategy into clear effective communication that reflects both corporate priorities and frontline realities.

Key Responsibilities

Strategic Communication & Leadership Support

  • Executive Communications: Partners with the Senior Director to draft refine and execute communications for the CEO and Executive Leadership Team.

  • Strategic Alignment: Translates business priorities into clear actionable messaging for a diverse workforce including clinical operational and administrative teams.

  • Change Management: Develops and executes communication plans for organizational updates including new contracts operational changes and HR initiatives.

Content Creation & Channel Management

  • Internal Platforms: Manages day-to-day content across internal communication channels including intranet and employee communication platforms ensuring accuracy consistency and accessibility.

  • Newsletter & Campaigns: Develops and distributes recurring communications including company bulletins and targeted campaigns that balance enterprise messaging with field-relevant content.

  • Content Development: Produces high-quality written and visual content including leadership messages presentations video scripts digital signage and manager toolkits.

  • Brand Consistency: Ensures all internal communications materials and content are aligned with brand standards tone and messaging.

Engagement & Culture

  • Employee Feedback: Supports the development and analysis of engagement surveys and pulse checks to inform communication strategy.

  • Town Halls & Events: Coordinates content and logistics for company-wide meetings including Town Halls ensuring alignment clarity and execution.

  • Recognition Programs: Supports and executes employee recognition initiatives that highlight contributions across clinical and operational teams.

Crisis & Operational Readiness

  • Rapid Response Communications: Assists in drafting timely communications related to operational updates public health matters or facility-level incidents.

  • Compliance & Accuracy: Ensures all communications align with healthcare regulations HIPAA requirements and operational protocols.



Qualifications
  • Experience: 4 to 7 years in internal communications corporate communications or a related field. Experience in healthcare correctional healthcare or government services strongly preferred.

  • Execution Mindset: Highly organized structured and responsive with a demonstrated ability to manage multiple priorities meet deadlines and independently drive work to completion.

  • Writing & Content Development: Strong writing and editing skills with the ability to communicate clearly across executive clinical and operational audiences.

  • Technical Proficiency: Experience with internal communication platforms email marketing tools and Adobe Creative Cloud for content development and design.

  • Workforce Communication Experience: Experience communicating with a distributed or deskless workforce that may have limited or restricted email access is preferred.

  • Education: Bachelors degree in Communications Journalism Public Relations Marketing or related field.



Required Experience:

Manager

DescriptionCenturion is proud to be a leading provider of comprehensive healthcare services to correctional facilities state hospitals and community mental health centers nationwide.We are currently seeking aFull-Time Internal Communications Managerto join our team.Position SummaryThe Internal Commu...
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