Technician (Part Time) Conference Systems Inc.
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Job Location:
Lanham, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview
A Technician Conference Systems Inc. (CSI) is responsible for the set up and operation of equipment on show site while ensuring complete customer satisfaction. This position reports to the Operations Manager CSI.
Key Job Responsibilities
Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup operation and breakdown of equipment.
Customer Service
Strives to exceed the expectations and needs of internal and external customers.
Maintains a positive relationship with all clients through effective communication.
Meets with clients on site to ensure that their needs are met and the equipment setup is working properly.
Technical Ability
Understands the technical aspects of the job and demonstrates operational ability to troubleshoot and problem solve with equipment and software issues.
Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge
Understands company processes follows procedures and completes systems entry and paperwork accurately.
Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
Completes order entries in Navigator as needed.
Job Qualifications
High School Diploma required. Associates degree is preferred.
2 year of customer service or hospitality experience is preferred.
2 year of equipment experience or equivalent in educational environment is preferred.
A valid drivers license is required for team members that may operate Company vehicles.
Competencies
Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Instills Trust
Safety Conscious
Drive Results
Action Oriented
See The Big Picture
Tech Savvy
Value People
Communicates Effectively
For more information on our Competency Group refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days evenings weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling on an individual venue or a representation of venues in that city or area. This position may require up to 30% travel.
The above information on this description is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Required Experience:
IC
Key Skills
About Company
We are your global event production partner for event technology, production, exhibit and tradeshow services.
