DescriptionMarriott International is the worlds largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
The Manager Global Compliance plays a key role in supporting Marriott Internationals global ethics compliance and whistleblower programs. This role is responsible for the operational management governance and continuous improvement of the Global Ethics Case Management System (GECMS) including global triage case assignment workflows risk rating standards and crossfunctional coordination with Legal Internal Audit Continent Leadership Human Resources and other stakeholders.
This position drives enhancements to case management processes ensures compliance with regulatory and ESG reporting requirements maintains system access controls and provides analytics and reporting to senior leaders. The Manager also oversees the intake and triage of allegations received through multiple ethics and compliance mailboxes supports global compliance initiatives and contributes to enterprise-level case governance investigations administration and process optimization.
The individual in this role must demonstrate exceptional judgment analytical capability attention to detail and the ability to influence crossfunctional partners in a fastmoving global environment.
- Bachelors degree required; preferred fields include Business Law Finance Accounting Public Policy Criminal Justice or another relevant discipline
- 3 years of progressively responsible experience in compliance internal audit legal operations investigations or risk management
- Professional certifications preferred (e.g. CCEP CFE CPA CIA CISA)
- Experience with using the Microsoft Office suite including Power BI
- Strong analytical quantitative and problemsolving skills including the ability to synthesize large volumes of data.
- Experience using case management systems (NAVEX preferred) and analytics tools (Excel Power BI GRC Insights).
- Ability to handle confidential information with discretion and sound judgment.
- Excellent communication skills with the ability to collaborate across functions and influence decisionmakers.
- Demonstrated ability to prioritize manage multiple responsibilities and drive process improvement initiatives.
- This position will be based at MI Corporate Headquarters and work a flexible hybrid schedule (3 days/week in office).
- Assist the Director Global Compliance with triaging cases received to Marriotts whistleblower line including reviewing allegations opening cases in Marriotts case management system assigning investigators to cases corresponding with individuals raising allegations of potential ethical misconduct and executing necessary remediation activities.
- Create and maintain global case-handling procedures risk rating standards and documentation to ensure consistent and compliant practices.
- Ensure case and system data quality conduct periodic access reviews and support enterprise-level data controls.
- Serve as a key point of contact across regions and business disciplines to resolve case-handling questions align processes and support issue remediation.
- Contribute to training related to case handling risk rating reporting integrity and compliance processes.
- Review and respond to emails received to designated mailboxes receiving allegations of potential ethical misconduct by Marriott associates.
- Liaise and build relationships with multiple stakeholders disciplines and departments to create meeting agendas and presentation materials for global and continent-level fraud committees Marriotts Audit Committee of the Board of Directors and meetings with third-party providers.
- Develop and deliver recurring and adhoc reporting dashboards and analytics for leadership and crossfunctional partners. Analyze investigation data and dashboards to identify patterns and trends to determine where there is a need for additional training resources and/or technology.
- Assist investigation teams with legal compliance investigations on an as-needed basis.
- Protect highly confidential data in a manner to ensure information arising out of investigations is limited only to the individuals required to be aware of such information.
- Interpret and operationalize requirements related to whistleblower regulations ESG/CSRD mandates privacy obligations and other compliance laws. Partner with Legal HR Internal Audit and other stakeholders to ensure governance processes meet regulatory expectations.
- Initiate whistleblower line quality assurance (QA) tasks on an as-needed basis.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
DescriptionJOB SUMMARYMarriott International is the worlds largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.The Manag...
DescriptionMarriott International is the worlds largest hotel company with more brands more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.
The Manager Global Compliance plays a key role in supporting Marriott Internationals global ethics compliance and whistleblower programs. This role is responsible for the operational management governance and continuous improvement of the Global Ethics Case Management System (GECMS) including global triage case assignment workflows risk rating standards and crossfunctional coordination with Legal Internal Audit Continent Leadership Human Resources and other stakeholders.
This position drives enhancements to case management processes ensures compliance with regulatory and ESG reporting requirements maintains system access controls and provides analytics and reporting to senior leaders. The Manager also oversees the intake and triage of allegations received through multiple ethics and compliance mailboxes supports global compliance initiatives and contributes to enterprise-level case governance investigations administration and process optimization.
The individual in this role must demonstrate exceptional judgment analytical capability attention to detail and the ability to influence crossfunctional partners in a fastmoving global environment.
- Bachelors degree required; preferred fields include Business Law Finance Accounting Public Policy Criminal Justice or another relevant discipline
- 3 years of progressively responsible experience in compliance internal audit legal operations investigations or risk management
- Professional certifications preferred (e.g. CCEP CFE CPA CIA CISA)
- Experience with using the Microsoft Office suite including Power BI
- Strong analytical quantitative and problemsolving skills including the ability to synthesize large volumes of data.
- Experience using case management systems (NAVEX preferred) and analytics tools (Excel Power BI GRC Insights).
- Ability to handle confidential information with discretion and sound judgment.
- Excellent communication skills with the ability to collaborate across functions and influence decisionmakers.
- Demonstrated ability to prioritize manage multiple responsibilities and drive process improvement initiatives.
- This position will be based at MI Corporate Headquarters and work a flexible hybrid schedule (3 days/week in office).
- Assist the Director Global Compliance with triaging cases received to Marriotts whistleblower line including reviewing allegations opening cases in Marriotts case management system assigning investigators to cases corresponding with individuals raising allegations of potential ethical misconduct and executing necessary remediation activities.
- Create and maintain global case-handling procedures risk rating standards and documentation to ensure consistent and compliant practices.
- Ensure case and system data quality conduct periodic access reviews and support enterprise-level data controls.
- Serve as a key point of contact across regions and business disciplines to resolve case-handling questions align processes and support issue remediation.
- Contribute to training related to case handling risk rating reporting integrity and compliance processes.
- Review and respond to emails received to designated mailboxes receiving allegations of potential ethical misconduct by Marriott associates.
- Liaise and build relationships with multiple stakeholders disciplines and departments to create meeting agendas and presentation materials for global and continent-level fraud committees Marriotts Audit Committee of the Board of Directors and meetings with third-party providers.
- Develop and deliver recurring and adhoc reporting dashboards and analytics for leadership and crossfunctional partners. Analyze investigation data and dashboards to identify patterns and trends to determine where there is a need for additional training resources and/or technology.
- Assist investigation teams with legal compliance investigations on an as-needed basis.
- Protect highly confidential data in a manner to ensure information arising out of investigations is limited only to the individuals required to be aware of such information.
- Interpret and operationalize requirements related to whistleblower regulations ESG/CSRD mandates privacy obligations and other compliance laws. Partner with Legal HR Internal Audit and other stakeholders to ensure governance processes meet regulatory expectations.
- Initiate whistleblower line quality assurance (QA) tasks on an as-needed basis.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
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