Client Service Specialist
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Job Location:
Durham, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Marsh McLennan AgencyDescription:
Client Services Specialist Employee Health & Benefits
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. The industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Services Specialist Employee Health & Benefits at MMA.
Marsh McLennan Agency (MMA) provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh (NYSE: MRSH).
A day in the life.
As a Client Service Specialist our Employee Benefits team youll support the service and production team in reaching overall agency revenue and retention goals by processing new and renewal business updating and maintaining information in the client management system addressing and resolving client questions and issues escalating issues of increased complexity providing clients with information including plan information rates contributions and carrier contacts assemble proposals and other presentations assist in preparation of new and renewal proposals stewardship reports service plans and comparisons maintain daily client processing functions such as policies audits pending cancellations ID cards and assisting clients with claims resolution.
Our future colleague.
Wed love to meet you if your professional track record includes these skills:
- Assignment based primarily upon the individuals minimal level of experience and production capacity to service a midsize book of business
- High school diploma or equivalent
- Demonstrated proficiency in computer applications such as Microsoft Office Suite
- Demonstrate strong organizational and project skills
- Strong communication and interpersonal skills (written and verbal)
- Act with responsiveness urgency and professionalism in all matters
- Prioritize work to achieve timely completion of the most critical and sensitive activities
- Respond quickly to client requests and work to provide appropriate information
- Accept accountability for the quality of work
These additional qualifications are a plus but not required to apply:
- Life and Health insurance license or ability to obtain within 90 days
- Five years of industry specific experience
- Employee Health & Benefits designations
- College or advanced degree
We know there are excellent candidates who might not check all of these boxes. Dont be shy. If youre close wed be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources professional and personal development opportunities and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work minimum of 3 days in office each week
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. We are always seeking those with ethics talent and ambition who are interested in joining our client-focused teams.
Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting
#MMAEHB
#LI-Hybrid
#MMAMID
#MMAcampus
Required Experience:
IC
