CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.
What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.
Job Description
This is a highvisibility highimpact role at the center of how CHEP North America prepares for responds to and recovers from disruption.
As a key partner to the Business Continuity Lead Americas you will play a pivotal role in shaping and advancing the Brambles Business Continuity and Crisis Management Framework aligned with ISO 22301:2019. Your work will directly influence the organizations ability to remain resilient in the face of operational supply chain technology and crisis eventsprotecting people assets and customer service when it matters most.
Key Responsibilities May Include:
- Develop and execute the strategic direction for Brambles global Business Continuity Management (BCM) program ensuring effective tactical management and alignment with corporate goals.
- Provide leadership and guidance to a global team of regional BCM leads overseeing the implementation and ongoing support of all aspects of the BCM program.
- Lead the development and maintenance of globally standardized BCM guidance materials to ensure consistency and eliminate regional duplication.
- Oversee the internal audit program for BCM using audit findings to drive continuous global program improvements and ensure compliance with Brambles internal audit recommendations.
- Coordinate regional crisis management efforts ensuring consistent engagement escalation and communication with global leadership and key customer accounts.
- Build and maintain strong partnerships with internal functions to enhance the BCM program and ensure its alignment with broader corporate initiatives.
- Act as a subject matter expert for Brambles supporting external engagements with clients and research institutions to explore commercialization opportunities for BCM services.
- Provide strategic input and expertise to continuously evolve and improve Brambles approach to business continuity management ensuring the company is prepared for operational disruptions.
You will build on an established foundation while continuously raising the barstrengthening strategies plans and capabilities that ensure CHEP North America can anticipate disruption respond decisively and recover with confidence. This includes maintaining testing and evolving business continuity and crisis management plans that safeguard our operations keep employees safe and ensure uninterrupted service to our customers.
Location: Atlanta GA or Orlando FL - Hybrid Remote/In office Requirements
Please note our offices will be moving from Alpharetta GA to the Atlanta Metro area in Fall of 2026: Promenade Central 1200 Peachtree St NE Atlanta GA 30309.
Scope
Your impact spans the full breadth of CHEP North America. This includes operations service centers functional teams and business unitswithin a complex matrixed and partially thirdpartymanaged network.
What Success Looks Like
- 100% of Business Impact Analyses (BIAs) are in place current and actively used to inform risk and resilience decisions
- 100% of Business Continuity Plans (BCPs) are maintained routinely tested and continuously improved
- Business disruptions are managed confidently and effectively through ready tested Business Continuity Crisis Management and Incident Management plans
- Site country and regional incident and crisis management teams are trained prepared and engaged
- Lessons learned and corrective actions are shared implemented and embedded across the business
- Business continuity training and workshops receive strong engagement and positive feedback
- The organization remains aligned with industry best practices and emerging resilience trends
- Continued readiness for ISO 22301:2019 certification if pursued
Major / Key Accountabilities:
- Champion and implement the Business Continuity and Crisis Management Framework across North America
- Develop and execute business continuity strategies aligned with enterprise objectives and realworld risk scenarios
- Partner with crossfunctional teams to identify critical processes dependencies and interdependencies
- Lead and maintain Business Impact Analyses and Business Continuity Plans ensuring they remain practical relevant and actionable
- Coordinate and facilitate business continuity exercises simulations and drills validating readiness and strengthening response capability
- Provide calm credible leadership during crises and disruptions guiding timely response and effective recovery
- Deliver regional training programs that embed business continuity into daily operations and organizational culture
- Actively participate in Regional and Global Steering Committees and working groups supporting critical processes
- Ensure lessons learned and corrective actions are implemented quickly and sustainably
- Support ISO 22301:2019 certification efforts if pursued
Challenges Youll Navigate
- Balancing multiple priorities without compromising quality or effectiveness
- Influencing leaders and stakeholders across a complex matrix organization
- Driving consistency and standardization across diverse functions geographies and operating models
- Leading change where you do not have direct authority
- Supporting stakeholders across multiple time zones with flexibility and responsiveness
What You Bring as a resilience leader not just a planner.
Required:
- Bachelors degree in Business Risk Management Operational Resilience or related field
- 710 years experience in business continuity risk or resilience roles (preferably within global supply chain FMCG or logistics environments)
- Deep knowledge of business continuity frameworks and ISO 22301
- Handson experience leading continuity planning crisis management simulations and recovery efforts
- Strong understanding of IT fundamentals disaster recovery and incident management
- Ability to travel up to 10%
Highly Desirable:
- Professional certifications (CBCP CBCI ISO 22301)
- Experience with resilience and risk platforms (e.g. Riskonnect Send Word Now)
- Expertise in thirdparty risk supply chain risk and crisis communications
- Strong external professional network and change management capability
Remote Type
Hybrid Remote
Skills to succeed in the role
Adaptability Business Continuity Crisis Management Empathy Experimentation Internal Auditing Project Delivery Strategic Planning Taking Ownership Teamwork Understand Customers
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at