Customer Solutions Engineer

Vadodara - India

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Key Role & Responsibilities

Understand market requirements keep track of projects and engage with customers to develop the opportunity
Carry out thorough assessment of received inquiry / ITB and develop winning bid strategy in line with evaluation criteria
Manage & coordinate the decision making to quote
Prepare and submit technical & commercial offers to customers within assigned time and allocated budget conducting all important proposal activities
Follow globally aligned sales processes maintaining Salesforce records
Participate in technical & commercial evaluation with customers and convert the proposalinto a successful project award
Participate and present Linde offerings in various conferences gather business intelligence market trends

Educations Qualifications:

/ in Chemical / Instrumentation & Controls / Electronics engineering from reputed university. MBA or equivalent in Marketing/ Finance/ Sales / General Business Management is an added advantage

Technical/Subject Knowledge required:

Knowledge of Lindes products & technology portfolio
Basic understanding of plant Control systems and advance automation products
Thorough understanding in Advanced Operations solutions available in the market
Basic knowledge of functioning of Business development and sales function
Thorough understanding of customer requirements in the form of ITB/ RFQ
Understanding of inputs and outputs of various Engineering functions in the solutions development / proposal development stage
Prior experience in Sales / Project management in similar functional area (e.g. Advanced Process Control) would be an added advantage

Skill Sets:

Can do attitude
Excellent communication and presentation skills
Coordination skills
Familiarity with pre-qualification and tendering procedures of local and international clients/PMCs
Basic contract and commercial skills
Strong analytical and negotiation skills
High level of customer focus
Tech savvy Use of AI and digital tools in managing the day to day business

Software tools & technology:

MS Office Outlook Teams Co-pilot
Optional: GDMS (Documentum) Sales Force

Note:

The jobholder is required to learn and abide by the Linde Code of Ethics and Code of Conduct. Demonstrate honesty integrity and professionalism in all communications actions and decisions.

Required Experience:

Key Role & ResponsibilitiesUnderstand market requirements keep track of projects and engage with customers to develop the opportunityCarry out thorough assessment of received inquiry / ITB and develop winning bid strategy in line with evaluation criteriaManage & coordinate the decision making to quo...