Project Coordinator Amsterdam (6 Month Fixed-Term Contract)

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Project Coordinator Amsterdam (6 Month Fixed-Term Contract)

Hours: Full time
Language Requirements: You MUST be fluent in both Dutch and English

BTS has a fantastic opportunity to join our European Operations team on a 6-month fixed-term contract. This role is based in Amsterdam (Barbara StrozzilaanHN).

This is an entry-level role within the organisation well suited to someone looking to progress in a professional services environment.

The Company

BTS is a global professional services firm headquartered in Stockholm Sweden with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy working with leaders at all levels to help them make better decisions convert those decisions to actions and deliver results. We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour fun and competition.

The Role

No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world-class programs are delivered smoothly and effectively.

Responsibilities

Provide general logistical & administrative support to Client Delivery Teams globally. This will involve but not be limited to:

Managing and maintaining program data across various platforms simultaneously to enable
successful client engagements including but not limited to CVENT Gallup Miro Smartsheet Zoom MS Teams as well as our in-house digital systems
Scheduling face- to- face and virtual workshops as well as individual and group coaching sessions
Resourcing facilitators and coaches from both our internal pool of colleagues as well as our external facilitator network
Uploading and launching new programmes via our in-house digital systems (Coach OS Momenta) and monitoring participant engagement
Face- to- face workshop logistics including but not limited to shipping of IT ordering printed materials and maintaining and updating our digital deployment systems
Supporting the finance department with the invoicing process including obtaining purchase orders and expenses validation
Generate system reports for program activities and assist with metrics reporting. Ensuring all client SLAs are met

Work in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction
Maintaining accurate data on the businesses ERP (Resource & Financial tracking) system and in line with Operations KPI targets
Support general Office Management activities including office logistics culture & engagement activities coordination of supplies and meeting room/visitor management

Who We Are Looking For

Organised analytical and able to manage multiple projects with strong attention to detail
Proactive and able to stay on top of tasks while keeping sight of longer-term priorities
Strong communicator able to convey information clearly both verbally and in writing
Able to prioritise workload effectively and manage time independently
A relationship builder comfortable working with a variety of stakeholders
A creative thinker who looks for opportunities to improve processes
Independent quick to learn and comfortable taking ownership
Digitally confident with experience using tools such as Zoom or Microsoft Teams
Proficient in Microsoft Office (Outlook Excel Word PowerPoint)
Flexible and adaptable in a fast-paced environment
Professional with a positive attitude and a good sense of fun

Please note

We are unable to provide visa sponsorship for this role. You must have the right to live and work in the Netherlands or EU.

This role is based in the Amsterdam office so you should be within commuting distance or willing to relocate before starting.

Required Experience:

Project Coordinator Amsterdam (6 Month Fixed-Term Contract)Hours: Full timeLanguage Requirements: You MUST be fluent in both Dutch and English BTS has a fantastic opportunity to join our European Operations team on a 6-month fixed-term contract. This role is based in Amsterdam (Barbara StrozzilaanH...