Assistant Regional Supervisor
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
Assistant Regional Supervisor Field Operations
Location: Miami FL
Markets include Miami Miami Beach Aventura Coral Gables West Palm Beach and more.
OVERVIEW
As an Assistant Regional Supervisor you are responsible for the reliable operation of IKE kiosks in your assigned cities. Duties include quarterly preventive maintenance troubleshooting and repair or replacement of defective components ranging from power supplies to displays and touchscreens. Experience with electrical work or circuitry is a must including the ability to use a multimeter and read a basic electrical schematic. Working knowledge of networking digital sign operations or basic control systems is a plus. The job involves will be working with computers and area-specific software.
You will also be responsible for monitoring and supporting daily maintenance staff across multiple channels and dashboards as a supervisory lead. Duties will include looking for issues across your region helping field techs troubleshoot issues and scheduling repairs with the appropriate technician regional technical supervisor or subcontractor. Cleaning and maintaining of IKE Smart City kiosks and occasional assistance with Large Format operations projects may also be required. Looking for someone that will take the initiative and help create solutions. This position does require manual labor with the ability to lift 75 lbs. driving and standing/walking for periods of time.
IKE is an interactive kiosk platform that connects cities with people through vivid life-size touchscreen displays providing an ever-expanding suite of applications that helps them to explore the very best a city has to offer. Your work will be used by tens of thousands of pedestrians every day helping them to discover and navigate cities including food shopping events and social services. It will also allow them to share feedback with cities and stay informed about important events.
WHAT YOU WILL DO
- Visit IKE designated geographical area on a schedule to be agreed upon with your supervisor.
- Must be able to analyze data that is coming in from different sources.
- Monitor IKE status and assist field technicians via Slack and Grafana.
- Swap out doors monitors computers power supplies and other components.
- Communicate and coordinate with fellow employees and contractors to complete tasks.
- Provide backup to local maintenance techs when necessary
- Perform functional tests per established protocol and report results.
- Report problems to manager following established protocol and assist with corrective action. Includes creating and managing support and repair tickets and managing inventory of spare parts kept in market.
- Repairs and routine maintenance including paint touch up labeling repair and component replacements light electrical work computer networking and more.
- Manage the overall health and operation of IKEs in the region using.
- Support other regional IKE personnel with troubleshooting and repairs as necessary
- May require travel to other Florida regional IKE markets for repairs and maintenance.
- Be on site and hands-on as required as additional support for Florida markets.
- Must be able to learn how to work different software programs related to the job.
ABOUT YOU
- Tenacity to drive projects forward by creatively solving problems bringing resources to bear working through or around obstacles and engaging key internal and external personnel. Self-driven and does not need to be told what to do.
- Valid Drivers license and reliable transportation
- Flexibility to regularly work in the field in the Miami metro area and occasionally travel to other markets in Florida.
- Treats obstacles as challenges to overcome to achieve success rather than as reasons to fail. Conceives of and applies creative solutions to problems that block success. Focuses on solutions rather than problems.
- Stays on top of details and remains organized to ensure that the right people are doing the right things at the right times on multiple projects in multiple cities.
- Communicates well to make sure people have the right information to move projects forward and lets stakeholders know when they need to act to head off problems.
- Highly organized with strong project-management skills. Able to juggle multiple projects priorities and stakeholders. Strong attention to detail especially in engineering construction electrical and troubleshooting.
- Rolls with the punches flexible and versatile to thrive in a dynamic fast-paced environment.
- 2 or 4 year degree is a positive but is not required.
- Minimum of 1 year professional experience in related field. Preferred experience in large-scale or high-volume city deployments of smart city telecom or other technology infrastructure.
- Experience managing daily activity of technicians including reviewing construction documents.
- Ability to travel throughout regional markets as projects demand.
Required Experience:
Manager
Key Skills
About Company
Senior Account Executive – Local Sales Team Location: Cleveland, OhioExperience: 10+ Years Sales Experience COMPANY OVERVIEWOrange Barrel Media creates and operates iconic urban media displays that advertisers ask for by name in 27 of the top markets in the U.S. Our commitment to in ... View more
