Salesforce Technical BA
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Salesforce Technical BA
Location - Plano TX
Onsite Requirement - Yes
Number of days onsite - 5 days a week
If Onsite Office Address Toyota Financial Services (Toyota Motor Credit Corporation) 6565 Headquarters Drive Plano TX 75024
Must Have Skills
Skill 1 Yrs of Exp Salesforce BSA
Skill 2 Yrs of Exp financial domain experience
Experience:
- 3 Key Responsibilities Partner with key business stakeholders (Finance Lending Leasing Customer Service Dealer Services Digital Channels) to gather and document business and technical requirements.
Translate business requirements into Salesforce functional specifications user stories and acceptance criteria. - Support solution design and implementation across Salesforce platforms such as Sales Cloud Service Cloud Experience Cloud and integrated financial systems.
- Analyse and document end-to-end processes related to loan origination credit decisioning customer onboarding servicing collections and dealer interactions.
- Work closely with Salesforce Architects Developers and QA teams to ensure solutions align with architecture standards and Salesforce best practices.
Support data mapping system integrations and API-based interactions with core financial systems dealer management systems (DMS) and third party platforms.
Participate in Agile ceremonies including sprint planning backlog grooming reviews and retrospectives.
Support testing activities including UAT planning test case creation defect triage and validation.
Ensure solutions comply with financial services regulations data privacy and security standards.
Assist with release planning change management documentation and post deployment support.
Required Skills & Qualifications
Bachelors degree in business Information Systems Computer Science or a related field.
3 years of experience as a Business Analyst with Salesforce implementation experience.
Strong hands-on knowledge of Salesforce: Data model and security model Flows workflows validation rules Reports and dashboards
Experience working in financial services automotive finance banking or lending domains. Familiarity with loan lease and customer lifecycle processes.
Experience working in Agile / Scrum delivery models.
Strong documentation skills (BRD FRD user stories process flows). Excellent communication and stakeholder management skills.
