Systems Analyst

Hybrid/ Remote: North Las Vegas NV or Phoenix AZ

Overview

Saddle Creek is in the logistics business. Over the past 50 years our associates have built Saddle Creek into what it is today by treating each other with respect and working together to succeed. Our people make a difference every day to our clients to our business and to each other. The growth and success weve experienced requires smart dedicated people working in a supportive environment.

Responsibilities

• Responsible for new full-life cycle WMS startups across the SCLS network

• Responsible for developing new product/ service-oriented strategies

• Communicate strategies to the technical team and implement them.

• Develop document and maintain complex business models and should interact with all departments and should participate on business meetingsof the organization.

• Develop solutions for complex business problems inside the organization.

• Develops and maintains applications and databases by evaluating client needs; analyzing requirements; developing software systems.

• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

• Identifies requirements by establishing personal rapport with potential and actual clients and with other persons in a position to understand service requirements.

• Provides reference for use of prime and personal computers by writing and maintaining user documentation maintaining a help desk.

• Contributes and leads team effort by accomplishing related results as needed

• Quickly understands the business issues and data challenges of clients organization and industry.

• Reviews and edits requirements specifications business processes and recommendations related to proposed solution.

• Able to work with APIs and Integration mapping between different customers ERP and ordering systems

• Develops functional specifications and system design specifications for client engagements.

• Leads testing efforts.

• Ensures issues are identified tracked reported on and resolved in a timely manner.

• Works with client personnel to identify required changes.

• Assists in enforcement of project deadlines and schedules.

• Takes input from supervisor and appropriately and accurately applies comments/feedback.

• Communicates and applies project standards.

• Consistently delivers high-quality services to our clients.

Qualifications

Education/Experience

• Bachelors Degree in Information Systems or related technology preferred

• High School Diploma/GED Required

• Must have at least two (2) years of related experience and/or training supporting the Softeon WMS including prior experience with implementation.

• Experience in training other associates/employees on Softeon strongly preferred.

• Experience with systems for multi-site warehousing/distribution/fulfillment/logistics operations

• Experience with OMS CRM preferred
  

Knowledge Skills and Abilities

• Must have working knowledge of process management and the project management life cycle

• Must have a minimum of 3 years of WMS experience

• Must have experience with process management

• Must have strong analysis skills to uncover root causes of issues and present preventative measures for true resolution

• Must be willing to travel for business up to 20% of the time.

• Experience in logistics including warehousing packaging and fulfillment are preferred

• Must possess decision making and problem-solving skills

• Must be able to learn on the fly

• Must be customer focused and possess a high degree of integrity and trust

• Must have strong interpersonal written and verbal skills

• Ability to work in a team environment

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