Table Games Assistant Manager (Horseshoe Bossier)
Share
Job Location:
Bossier, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Table Games Assistant Manager manages all aspects of table games and casino beverage operations for assigned shift and ensures optimum performance of all areas of responsibility. Achieves desired results in all areas of responsibility through staff development and training programs established methods procedures and guidelines to maintain desired standards and high-quality service.
Responsibilities
- Monitors results through inspection evaluation and analysis.
- Makes changes if necessary to achieve end result.
- Serves in the capacity of Managerial Representative on premises in absence of Director of Casino Operations.
- Management accountability for all team members for day-to-day and long-term operations to include hiring training and developing employees which includes coaching mentoring and appropriate performance management up to and including separation.
- Issues casino credit within the Federal and State Regulations in conjunction with Internal Controls Credit and Check Cashing Policy and authorization limits set by the Horseshoe Casino Credit Committee.
- Responsible for oversight of staffing and scheduling (planning assigning and directing work) to meet business demands and ensure customer satisfaction.
- Responsible for department budgets profit and loss statements cost analysis labor analysis planning and promotions.
- Responsible for the overall integrity of daily operations ensures compliance with all regulatory internal control and policies and procedures.
- Builds guest relations through visibility to customers soliciting/requesting feedback and responding to guest concerns appropriately and professionally to resolve any issues.
- Presents oneself as a credit to the Company and encourages others to do the same.
- Performs all other related and compatible duties as assigned.
Qualifications
- College degree preferred.
- Three (3) years in progressively more challenging leadership role casino operations preferred.
- Three (3) to five (5) years supervisory experience required.
- Ability to understand and analyze Budget & P&L Statements.
- Proven time management and critical thinking skills required.
- Must possess excellent employee relations skills.
- Experience in resolving guest complaints and in dealing with the public required.
- Must have strong organizational administrative and communication skills.
- Public Relations interpersonal skills and employee motivational skills required.
- Computer skills required. Proficient in Microsoft Word Office Outlook and Excel.
- Must be able to read write speak and understand English.
ADDITIONAL REQUIREMENTS:
- Physically mobile with reasonable accommodations including ability to lift up to 75 lbs.
- Ability to push pull reach bend twist stoop and stack.
- Good oral and written communication skills.
- Ability to respond calmly and make rational decisions when required.
- Must be able to listen and respond to visual and aural cues.
- Must be able to work at a fast pace and in stressful situations.
- Must be able to tolerate areas containing secondhand smoke varying noise and temperature levels illumination vibration crowds and air quality.
Required Experience:
Manager
Key Skills
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
