Learning Systems IT Specialist (1 year contract, renewable)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD)is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts integrated logistics and global service to develop and support our global dealer network and customers.

Caterpillar currently has an opportunity for a Learning Systems IT Specialist based in Singapore. Reporting to the Training Manager you will be responsible for providing system training and support for Caterpillar dealers participating in global tool selection teams and developing online system performance support resources. This position is part of an experienced specialized IT team that manages multiple learning software platforms that work together to deliver a global learning to ensure the smooth running of operations at optimal transportation cost levels.

What You Will Do:

• Maintaining contact with learning vendors/entities/organizations (internal and external) to evaluate their capabilities analyze results and contract for delivery of programs where appropriate.

• Provide learning system training and support for Caterpillar dealers

• Participate on global teams that select tools to support the needs of people development professionals worldwide.

• Develop design and support online performance support tools and web-based programs.

• Assist and support the design and development of processes interfaces and tools to capture and report human performance improvement metrics.

• Assist in guideline interpretation and grief analysis resolution as they pertain to learning and learning technology systems and solutions

• Assist in research assessment and diagnostic work to support the design and development of learning systems and processes.

• Respond to requests to help solve organizational development problems by applying a range of learning technology principles and solutions.

What You Have:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

• Describes basic elements and benefits of core applications supported by own area.

• Locates and uses relevant documentation for core applications.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

• Describes problem reporting and escalation practices.

• Utilizes accepted procedures for problem analysis and resolution.

• Identifies key aspects of problem-solving techniques used in own area.

Application Design Architecture: Knowledge of basic activities and deliverables of application design; ability to utilize application design methodologies tools and techniques to convert business requirements and logical models into a technical application design.

• Discusses technical architecture relevant to own environment.

• Identifies technical application architecture standards and considerations.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

• Cites specific types of application software and their usage within an organization.

• Identifies problems commonly associated with application implementation.

Requirements Analysis: Knowledge of tools methods and techniques of requirement analysis; ability to elicit analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

• Describes basic concepts and major activities associated with requirements analysis.

• Explains the structure and components of effective requirements analysis documents.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications databases and technology platforms.

• Describes the basic concepts and issues of system and technology integration.

• Illustrates the risks and benefits of technology integration projects.

System Testing: Knowledge of system and software testing; ability to design plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.

• Explains the importance of thorough system testing prior to implementation.

• Identifies common errors that occur in standard system testing activities.

Additional Info:

• This position requires working onsite five days a week.

• Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however as a global company Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at Assignment is not available.

What You Will Get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage because we value your performance we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave flexi leave medical and insurance (prorated based upon hire date).

Final Details:

Please frequently check the email associated with your application including the junk/spam folder as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team please apply using an English version of your CV. We look forward to meeting you!

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply Join our Talent Community.