Contents Specialist

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

EARTH. FIRE. WATER. AIR.

If you wield the power to harness these elements keep reading

Emergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water fire mold storm biohazard and other conditions. We serve customers with our mission in mind Every time we interact with others we do so to improve their lives. With over 10 years of experience ERX is an industry leader that demonstrates a commitment to and customer satisfaction by following the best practices and industry standards to meet the needs wants and desires of our customers. We have a vision that one day we will become the Titans of the Restoration Industry.

So what does it mean to be a TITAN

To be a TITAN for ERX means you not only know the industry but that you truly believe in our core values. Having said that

OUR CORE VALUES

WORK HARD & HAVE FUN DOING IT

OWN IT

FAITH

FAMILIES FIRST

GROWTH-DRIVEN MINDSET

Summary of Responsibilities

Inventorying packing and cleaning of contents damaged by water smoke and/or fire while demonstrating respect and courtesy to all customers and employees.

Essential Duties and Responsibilities

Conduct thorough inspections of damaged contents and personal property in residential and commercial settings and identify which items are salvageable.
Document items conditions and restoration progress using company software.
Safely and efficiently clean pack transport and store contents ensuring proper care and handling of valuable and sentimental items.
Utilize appropriate cleaning and restoration techniques to restore items to their pre-loss condition including cleaning deodorizing and repairing as needed.
Maintain accurate records and documentation of all work performed ensuring compliance with company and industry standards.
Collaborate with the restoration team to ensure a seamless and efficient restoration process.
Always practice good housekeeping to ensure a safe and non-cluttered worksite.
Proactively communicate job site conditions and concerns that may be affecting completion of the job to the team leader.
Perform other duties as assigned.

Competencies

To perform the job successfully an individual should demonstrate the following competencies:

Problem Solving Identifies and resolves problems promptly.
Oral Communication Speaks clearly and persuasively; Participates in meetings.
Written Communication Writes clearly; Able to read and interpret written information.
Teamwork Contributes to building positive team spirit.
Diversity Promotes a harassment-free environment.
Ethics Treats people ethically and with integrity.
Organizational Support Supports the organizations goals values and code of ethics.
Judgment Exhibits sound and accurate judgment; Includes appropriate people in the decision-making process; Makes timely decisions.
Planning/Organizing Prioritizes work activities; Uses time efficiently.
Professionalism Focuses on solving conflict not blaming; Treats others with respect and consideration; Accepts responsibility for own actions.
Quality Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
Quantity Meets productivity standards; Completes work promptly.
Safety and Security Observes safety and security procedures; Reports unsafe conditions; Uses equipment and materials properly.
Follow-up Must be organized and able to follow up on statuses and ensure completion of tasks.
Dependable Is consistently at work and on time.

Requirements

Required Skills and Experience

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

Education and/or Experience High School or GED diploma
Language Skills Ability to read and comprehend simple instructions correspondence and memos.
Mathematical Skills Ability to add subtract multiply and divide in all units of measure for basic algebraic and geometric calculations.
Reasoning Ability Ability to apply common sense to carry out detailed but uninvolved written or oral instructions.
Computer Skills Knowledge of computer software. Must he be able to update the status of content projects.
Communication Skills Ability to effectively communicate orally and in writing in English.
Vision Ability to view documents multiple screens and read handwritten documents.
Possess a valid and unrestricted drivers license and have a satisfactory driving record.
Must be able to work using cleaning chemicals.

Employment At-Will Employment is voluntarily entered into and employees are free to resign at will at any time - with or without cause. Similarly the company may terminate the employment relationship at will at any time - with or without notice or cause so long as there is no violation of applicable federal or state law.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job while in the office. The noise level in the office work environment is usually quiet. The office work environment generally consists of indoor heated and cooled office space. This position may also work remotely from home.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand; walk; sit; use hands to handle or feel objects tools or controls
Must be able to lift and/or move up to 20 pounds.
Vision abilities include close vision distance vision peripheral vision depth perception and the ability to adjust focus
Frequently exposed to fumes or airborne particles moving mechanical parts and vibration
Exposure to wet and/or humid conditions and toxic or caustic chemicals
Exposure to heat and humidity
Noise level in the work environment can be moderate to loud

Required Experience:

EARTH. FIRE. WATER. AIR.If you wield the power to harness these elements keep readingEmergency Restoration Experts (ERX) has been in business since 2013. We are a growing company providing superior emergency property restoration services restoring structural and personal property caused by water fir...