Aftersales Commercial Administrator
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Job Location:
Warwickshire - UK
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Aston Martin our Aftersales team is at the heart of delivering the highest level of customer experience globally from first contact to years of ownership. We are now looking for an energetic and determined Aftersales Commercial Administrator to join us in supporting this mission.
What youll be doing
In this varied and fast-paced role you will support all areas of Commercial Aftersales ensuring the smooth running of key programmes reporting and administrative processes. Responsibilities will include:
- Supporting our range of Aftercare Intensified Ownership Experience programmes with tasks such as invoicing global pricing updates and global campaign coordination
- Acting as a key contact for our regional teams dealers and external suppliers responding to queries and providing programme support
- Processing purchase orders tracking approvals and monitoring spend across relevant cost centres
- Administering the Aftersales Legal & Compliance programme including creating maintaining and distributing documentation (e.g. Certificates of Conformity) and maintaining heritage car archives
- Coordinating Aftersales meetings committees and steering groups including preparing agendas minutes and tracking actions
- Producing Aftersales management reports and supporting wider performance tracking activities
- Providing ad-hoc administrative support across the Aftersales function as required
What were looking for
Were looking for a highly organised and proactive individual who thrives in a fast-moving environment and takes pride in delivering high-quality work.
You will bring:
- Strong organisational skills with the ability to prioritise and manage multiple tasks to tight deadlines
- Excellent attention to detail and a methodical problem-solving approach
- Confident communication skills with the ability to engage effectively with a wide range of stakeholders
- A proactive solution-oriented mindset and the resilience to see challenges through
- Strong IT skills particularly across Microsoft Excel and PowerPoint
It would be an advantage if you have experience with systems such as Salesforce INFOR ERP or business intelligence applications such as Tableau.
Familiarity with luxury automotive aftersales products such as extended warranties or service plans is also an advantage.
Above all you will be collaborative adaptable and motivated to continuously improve processes and ways of working.
Why join us
At Aston Martin we believe our people are as unique as the cars we create. We thrive on collaboration communication and fresh ideas. This role offers the chance to make a real difference in a team that values energy determination and a solutions-focused approach.
Belong at Aston Martin
We understand that the incredible beauty craft and art that defines an Aston Martin comes from the inclusion of our amazing people.
We welcome the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken colour religion disability sexual orientation and beliefs. We celebrate diversity and are seeking applicants who can bring something different. Please speak to us if there is anything you need to support making an application with us.
The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda ltd
Required Experience:
Unclear Seniority
About Company
Aston Martin - the luxury British sports car manufacturer. Find your local dealer, explore our rich heritage, and discover our model range.
