What you can expect
Were looking for a Staff Engineer to lead the architecture reliability and evolution of our enterprise collaboration platform. Youll partner on internal APIs drive Zoom on Zoom (ZoZ) delivery and own our enterprise mail infrastructure. Success here means solid engineering fundamentals an automation-first mindset and a passion for leveraging AI to scale platform operations end-to-end.
About the Team
Join a global infrastructure team automating and scaling enterprise collaboration partnering across Engineering DevOps Product and IT to simplify operations and enable seamless connectivity.
Responsibilities
Administering the Zoom Workplace enterprise platform at scale.
Owning enterprise mail infrastructure across Zoom Mail and Google Workspace managing routing security (DMARC DKIM SPF TLS) compliance and integrations with third-party security platforms.
Leading end-to-end Zoom on Zoom (ZoZ) program delivery requirements dependency mapping staged rollouts and operational readiness with solid project management discipline
Driving champion AI-driven operations and observability by implementing automation (Python Go PowerShell Terraform).
Partnering with engineering teams to design mature and operationalize internal APIs bringing a practitioner lens to usability scalability and reduced operational toil.
Identifying operational gaps and advocate for API enhancements influencing prioritization and validating solutions aligned with enterprise needs.
Building and maintaining event-driven integrations using APIs and webhooks across enterprise systems (IDPs ITSM HR and monitoring platforms).
Serving as the primary liaison between product and infrastructure teams translating product roadmaps into automation and infrastructure readiness plans.
What were looking for
Have 8 years in Platform Engineering Collaboration Systems SRE or Infrastructure Engineering at enterprise scale.
Own deep expertise in Zoom platform administration API/webhook automation policy governance and operational management at scale.
Possess expert-level command of Google Workspace with particular depth in Gmail routing deliverability DMARC/DKIM/SPF Admin SDK and enterprise lifecycle management.
Hold experience partnering with engineering teams to develop and mature internal APIs including RESTful design versioning and governance for admin tooling or automation platforms.
Have demonstrated project management capability you can own complex multi-team programs and deliver in a fast paced environment.
Be proficient in Python and/or Go with exposure to (IaC) Terraform
Have experience with NPI programs platform integrations and cloud/collaboration ecosystems (AWS Azure GCP Microsoft 365 Teams Entra ID) and Okta for identity SSO and lifecycle automation.
Salary Range or On Target Earnings:
Minimum:
$124000.00Maximum:
$271200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Required Experience:
IC
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more