The Borough Operations unit oversees efficient delivery of city services across the Bronx manages constituent concerns liaises with city agencies and supports policy initiatives as directed by the Bronx Borough President. The unit also organizes community forums town halls and public meetings as needed.
The Borough Operations Coordinator will report to the Director of Borough Operations and is responsible for overseeing the day-to-day administrative operational and community engagement activities within the borough. The ideal candidate will be proactive detail-oriented and dedicated to enhancing government responsiveness at the borough level.
Key Responsibilities:
-Borough Operations & Administration:
oMaintain a global strategy for service delivery in the Bronx.
oSupport smooth coordination of municipal services in collaboration with borough offices.
oAssist the Director of Borough Operations in the coordination of and response to borough-wide emergencies including fires building vacates and other mass incidents impacting the quality of life in the Bronx.
oPrepare documentation and relevant materials for the application of city permits for office-sponsored events.
-Constituent Services & Community Engagement:
oTrack constituent cases in the Civic Track case management system and ensure timely follow-ups with both city agencies and constituents.
oTrack trends analyze borough-specific data and foster relationships with local stakeholders.
oAssist in preparing for Bronx Borough Service Cabinet and Borough Board meetings with Community Board leadership city agencies and elected offices.
oRespond to and resolve constituent inquiries concerns and service requests.
oDevelop relationships with local stakeholders including community boards local precincts community precinct councils businesses business improvement districts (BIDs) and civic organizations.
oAttend and represent the elected official at monthly precinct community council meetings office-sponsored events and other public events and meetings.
oOrganize and participate in town halls community forums and public meetings.
oWeeknight and weekend coverage including bodying responsibilities as needed and assigned by leadership.
oOther responsibilities as assigned.
-Policy & Program Support:
oAssist in implementing policy initiatives legislative priorities and community programs.
oConduct research on local issues affecting the borough and provide recommendations.
oTrack and report on borough-specific data trends and government programs.
oDraft routine reports on borough-wide service trends and policy recommendations.
-Interagency Coordination:
oServe as a liaison between the borough office and city state and federal agencies to ensure efficient borough-wide service delivery.
oMonitor and advocate for timely resolution of borough-wide issues.
oCoordinate on-site visits or conduct fieldwork as needed.
COMMUNITY COORDINATOR - 56058
Qualifications :
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.
Additional Information :
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.
Remote Work :
No
Employment Type :
Full-time
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but ... View more