VTC & Mobile Device Support Specialist
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Job Location:
Norfolk, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: VTC & Mobile Device Support Specialist
IAT Level: II (System Configuration & Support)
Location: Norfolk Virginia
Employment Type: Full-Time Direct Hire
Requirement: US Citizen Secret clearance
Compensation: Competitive with a full benefit package
About Us: We are a mission-driven organization in our delivery of high-quality engineering outcomes for our Defense and Federal contracts by combining disciplined processes with a culture of respect and accountability that helps our teams thrive while meeting complex program needs.
Position Overview
We are seeking an experienced VTC & Mobile Device Support Specialist to support communication systems and mobile device operations for the SURFLANT (Commander Naval Surface Force Atlantic) contract. This role is responsible for maintaining reliable video teleconferencing capabilities supporting end-user devices and ensuring seamless connectivity in a secure environment.
Key Responsibilities
- Maintain and support video teleconferencing systems to ensure operational readiness
- Configure deploy and manage mobile devices for end users
- Provide user account and access support within enterprise systems
- Support productivity tools and day-to-day system usage
- Troubleshoot connectivity hardware and software issues
- Support meeting setup scheduling and live session troubleshooting
- Assist with system upgrades and modernization efforts
- Ensure compliance with security policies and system requirements
- Provide responsive end-user support and technical guidance
Required Qualifications
- Experience supporting communication systems and mobile devices
- Experience working in secure or government environments
- Must be eligible to obtain and maintain a Secret security clearance.
- Preference will be to candidates with an active clearance.
Preferred Qualifications
- Experience supporting U.S. Navy or similar operations
- Familiarity with enterprise device management tools
- Strong documentation and communication skills
What You Will Receive By Joining Orgro
- Growth with a People First organization: We believe great work starts with respect and empathy - for our team and our customers
- You will have Clear Expectations: There will be no guesswork. We provide documented processes and transparent communication so you can focus on doing your best work
- Work-Life Balance: We value your time and well-being by providing flexible scheduling and realistic deadlines which is just a part of our culture.
- A Supportive Environment: Access to Orgro SOPs templates and mentorship to make your work repeatable auditable and stress-free
If you feel this position is the next step forward in your career and you want to learn more about this amazing opportunity. Please reply with your best contact information availability for a call and your most recent resume. Due to the scope of the project the position is time sensitive; your rapid response is appreciated.
