Sr. Manager, Sales Learning & Development

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Senior Manager Sales Learning & Development is responsible for defining and leading Xylems global sales learning strategy to build worldclass commercial capabilities across the enterprise. This role leads a team of four Sales L&D professionals who design deliver and continuously improve sales training programs aligned to Xylems growth priorities and gotomarket strategy. The Senior Manager partners closely with Global Sales Excellence leaders Sales & Commercial Excellence leaders in the Segments subject matter experts Xylems Learning Core Committee and Xylems HR leaders to translate capability gaps into effective learning journeys ensure high adoption and impact and rigorously track return on investment through measurable performance outcomes.

Essential Duties/Principal Responsibilities:

• Define and continuously evolve Xylems global Sales Learning & Development strategy in alignment with Commercial Excellence priorities and business growth objectives
• Lead coach and develop a team of four Sales L&D professionals responsible for designing delivering and improving global sales training programs
• Partner with Global Sales Excellence Segment Sales & Commercial Excellence leaders and subject matter experts to define required commercial capabilities and skills across the sales ecosystem
• Identify capability gaps using performance data stakeholder input and business priorities and translate them into a prioritized pipeline of learning needs
• Design and oversee integrated sales learning journeys aligned to commercial capabilities audiences and stages of development while maintaining flexibility to adapt as organizational needs evolve
• Collaborate closely with HR leaders to align learning strategies with emerging sales role definitions competency frameworks and career architecture as standards are established
• Prioritize learning initiatives based on business impact readiness scalability and resource capacity.
• Drive the development curation and governance of highquality sales learning content tools and enablement assets including reviewing and evaluating existing learning materials taking a comprehensive inventory and cataloging assets into a searchable scalable repository that enables reuse continuous improvement and efficient leverage of proven content across the enterprise
• Determine the most effective learning modalities (e.g. live virtual instructorled blended selfpaced elearning) to maximize engagement effectiveness and global reach
• Select manage and leverage external learning vendors and partners where appropriate ensuring alignment with Xylem standards and value expectations
• Build upskill and leverage internal facilitators to deliver consistent highimpact learning experiences across regions
• Establish and track Sales Learning & Development ROI by measuring participation engagement capability uplift and commercial performance outcomes
• Communicate progress insights and results to senior stakeholders using data to drive continuous improvement and informed decisionmaking

Key Experiences:

• Experience leading sales learning sales enablement or commercial capability initiatives with a focus on evaluating optimizing and scaling existing content and programs
• Demonstrated success assessing current learning assets consolidating and rationalizing content and building structured repositories that improve accessibility and reuse
• Experience designing learning strategies that balance new development with enhancement of proven materials and best practices
• Proven ability to partner with Sales Excellence HR and business leaders to align learning investments to prioritized capability needs and evolving standards
• Experience managing and developing teams responsible for learning design facilitation and program execution
• Handson experience selecting managing and collaborating with external learning vendors to complement internal capabilities rather than duplicate them
• Track record of measuring learning effectiveness and ROI using participation engagement and performance metrics

Qualifications: Education

• Bachelors degree in Business Communications Human Resources Education or a related field
• Equivalent combination of education and experience may be considered

Qualifications: Competencies

• Strategic Sales Learning & Development leadership with the ability to set direction prioritize investments and scale impact by leveraging and improving existing assets
• Strong knowledge of adult learning principles and training delivery best practices including effective use of live virtual and digital learning modalities
• Content governance and systems thinking capabilities including evaluation lifecycle management and organization of learning assets within centralized searchable repositories
• Datadriven mindset with the ability to define and use learning and performance metrics to assess effectiveness and return on investment
• Proven people leadership skills including coaching development and performance management in a global matrixed environment
• Excellent organizational and time management skills with strong attention to detail and ability to manage multiple priorities
• Strong interpersonal and crosscultural communication skills with the ability to influence and collaborate effectively across functions and regions
• Proficiency in Microsoft Office (PowerPoint Excel Outlook) and familiarity with learning platforms and tools (e.g. Workday LMS)

High Impact Behaviors

• Strategic Decision Making: A manager must be able to assess complex situations consider long-term implications and make decisions that align with the organizations vision and goals. This involves critical thinking foresight and the ability to balance various stakeholders interests.
• Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision expectations and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
• Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring providing opportunities for professional growth and creating an environment where continuous learning is encouraged and valued.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.