Surgical Scheduling Coordinator II at West
New York City, NY - USA
Job Summary
Responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis for both adult and pediatric patients. Provide support to front office operations to ensure smooth flow of patient care but not limited to registration scheduling pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care
Responsibilities
- Responsible for the coordination of all OR surgeries and procedures.
- Monitors front office workflow and make adjustment to ensure optimum delivery of service.
- Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures
- Responsible for obtaining patient medical clearance
- Resolve patient issues or answer questions regarding policies and procedures
- Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date
- Schedules post-op follow up visits with providers.
- Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling etc
- Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
- Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
- Recording of hospital reservation and pre-admit data in CERNER system.
- Perform other duties and responsibilities as assigned.
Qualifications
Education Requirements
- HS/GED; Associate degree preferred
Experience Requirements
- 3 years of scheduling experience with 2 years of experience in a clinical setting preferably in a medical practice environment.
Licensing and Certification Requirements
- Certification as a Medical Assistant from an approved school preferred.
Computer Skills
- MS Office Suite: Basic
- Other: Basic MS Word (Word Excel) Outlook
- Knowledge of IDX and Cerner systems helpful
General Skills and Competencies
- Excellent written and oral communication skills
- Excellent customer relations
- Exceptional attention to detail and accuracy
Non-Bargaining Unit BET - Surgery Administration - WST Mount Sinai West
Required Experience:
IC
Key Skills
About Company
Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more