Senior Manager, People Operations
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 160 - 200
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Doss
DOSS is building an Operations Cloud for the real world. We deliver a modern AI-native platform that helps physical product businesses manage the flow of goods dollars and data across procurement inventory orders fulfillment and finance in real time. Purpose-built to replace spreadsheet chaos and rigid consultant-heavy ERP implementations DOSS delivers fast time-to-value and stays adaptable as a business evolves. Through our Adaptive Resource Platform (ARP) and unified operational data model teams can deploy quickly automate workflows and make changes without months of re-implementation. We recently raised a $55M Series B co-led by Madrona and Premji Invest with participation from Intuit Ventures Theory Ventures General Catalyst Contrary Capital and Pathlight VC. DOSS is trusted by fast-growing operators to run critical operations with speed control and confidence.
About the Role
As our Senior Manager People Operations youll own the infrastructure that makes Doss run: the systems processes and team that touch every employee from Day 1 through offboarding.
This role sits at the intersection of every People function at Doss. Youll partner with Recruiting Finance Legal and our leaders to build processes that are rigorous enough to scale and lightweight enough to actually get used. Youll bring structured thinking to a company thats moving fast and expect your systems to keep up.
You report directly to Wahab Owolabi (VP People & Talent) and will manage our People Ops team as we grow.
What Youll Do
Own the Employee Lifecycle
Design and run end-to-end lifecycle processes: onboarding promotions transfers comp changes people services offboarding.
Primary point of contact for employee immigration managing cases end-to-end with support from outside counsel
Own employee services: manage our ticketing system triage inbound requests and continuously improve self-service resources so employees get fast accurate answers.
Write clear SOPs that enable consistent execution as the team grows.
Run ad-hoc projects and special initiatives as Dosss needs evolve.
Build the Systems and Data Infrastructure
Own HRIS data integrity. Conduct regular audits and governance to keep our systems clean and reliable.
Build people data reporting and workforce analytics that support decision-making and headcount planning.
Partner with the team to design and improve core processes in Gusto: onboarding workflows offboarding comp changes and more.
Manage global compliance programs in partnership with Legal including training tracking policy governance and audit readiness.
Manage vendor relationships across background check EOR and compliance tools. Evaluate new vendors. Hold existing ones accountable.
Lead change management when rolling out new systems or policies.
Lead a High-Performing Team
Manage and develop People Ops Associates and Coordinators.
Build a team culture defined by ownership craft and continuous improvement.
What Were Looking For
4-8 years in People Operations with at least 2 years at a high-performing fast-moving organization.
A real track record managing and developing people: your direct reports grow stay and cite you as a formative manager.
Elite project management and process design skills. You build systems from scratch run multiple complex workstreams simultaneously and execute without dropping things.
High ownership low ego. You thrive in ambiguity balance rigor with speed and consider no task beneath you.
Deep fluency with HRIS systems (Gusto preferred). You understand the architecture not just the UI.
Based in San Francisco and able to work from our SOMA office 5 days per week.
What Youll Get
Competitive salary meaningful equity
100% Coverage for individuals Premium medical dental & vision coverage
401(k) immediate eligibility
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commuter (BART/MUNI/CalTrain) and equipment stipends
Wellness & Fitness stipend
Generous parental leave
Relocation assistance available
In-office culture in San Francisco
Required Experience:
Senior Manager
Key Skills
About Company
We're building tools for teams that work in the real world. In minutes, level-up your email and spreadsheets centric processes with our Adaptive Resource Platform (ARP).
