Senior Manager, People Operations
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
About Doss
Doss is a modern ERP platform built for how companies actually operate replacing rigid legacy systems and error-prone spreadsheets with a flexible AI-native platform that adapts as the business grows.
Traditional ERP software is slow to implement expensive to maintain and built around processes that no longer reflect how work gets done. Doss was built from first principles to fix this. At the heart of our platform is the Adaptive Resource Platform (ARP) a modular AI-native operations platform that unifies data workflows and analytics across core business functions. It deploys in weeks not years and continues to adapt as your business evolves.
Our customers across consumer goods manufacturing and construction are dramatically compressing operational cycles eliminating manual work and replacing disconnected tools with a single source of truth.
We are growing fast: $0 to $4M in our first 12 months in the market with a target of $15M by end of 2026. Were a team of 60 and were just getting started.
Role Overview
As our Senior Manager People Operations youll own the infrastructure that makes Doss run: the systems processes and team that touch every employee from Day 1 through offboarding.
This role sits at the intersection of every People function at Doss. Youll partner with Recruiting Finance Legal and our leaders to build processes that are rigorous enough to scale and lightweight enough to actually get used. Youll bring structured thinking to a company thats moving fast and expect your systems to keep up.
You report directly to Wahab Owolabi (VP People & Talent) and will manage our People Ops team as we grow.
What Youll Do
Own the Employee Lifecycle
Design and run end-to-end lifecycle processes: onboarding promotions transfers comp changes people services offboarding.
Primary point of contact for employee immigration managing cases end-to-end with support from outside counsel
Own employee services: manage our ticketing system triage inbound requests and continuously improve self-service resources so employees get fast accurate answers.
Write clear SOPs that enable consistent execution as the team grows.
Run ad-hoc projects and special initiatives as Dosss needs evolve.
Build the Systems and Data Infrastructure
Own HRIS data integrity. Conduct regular audits and governance to keep our systems clean and reliable.
Build people data reporting and workforce analytics that support decision-making and headcount planning.
Partner with the team to design and improve core processes in Gusto: onboarding workflows offboarding comp changes and more.
Manage global compliance programs in partnership with Legal including training tracking policy governance and audit readiness.
Manage vendor relationships across background check EOR and compliance tools. Evaluate new vendors. Hold existing ones accountable.
Lead change management when rolling out new systems or policies.
Lead a High-Performing Team
Manage and develop People Ops Associates and Coordinators.
Build a team culture defined by ownership craft and continuous improvement.
What You Bring
4-8 years in People Operations with at least 2 years at a high-performing fast-moving organization.
A real track record managing and developing people: your direct reports grow stay and cite you as a formative manager.
Elite project management and process design skills. You build systems from scratch run multiple complex workstreams simultaneously and execute without dropping things.
High ownership low ego. You thrive in ambiguity balance rigor with speed and consider no task beneath you.
Deep fluency with HRIS systems (Gusto preferred). You understand the architecture not just the UI.
Based in San Francisco and able to work from our SOMA office 5 days per week.
What youll get
Medical dental & vision coverage
401(k) retirement plan
Lunch in-office 5 days/week (and dinner when needed)
Flexible/unlimited PTO
Commuter benefits
Generous parental leave
Salary for this role is expected to be $LOW-$HIGH annually depending on your experience skills and team alignment. Final offer will reflect how you map to our current needs.
Required Experience:
Senior Manager
Key Skills
About Company
We're building tools for teams that work in the real world. In minutes, level-up your email and spreadsheets centric processes with our Adaptive Resource Platform (ARP).
