ERP Manager- Oracle Fusion Cloud

Position - ERP Manager
Location - Harrisburg PA
Job type - Fulltime

SUMMARY

The ERP Manager is responsible for the overall technical ownership governance and stability of the Oracle enterprise resource planning environment. This role manages the Oracle vendor relationship managed services providers integrations extensions environments cloud infrastructure dependencies and network connectivity supporting Oracle systems. The ERP Manager provides technical leadership across all ERP-related systems and partners closely with the Finance Sales and Supply Chain Systems Managers to ensure reliable secure and scalable system operation

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Own the overall Oracle relationship including Oracle support managed services vendors and implementation partners
• Own change management problem management and issue management processes related to ERP systems
• Own Oracle licensing and subscription management including compliance and optimization
• Own and administer Oracle Integration Cloud including system-to-system integrations monitoring and error handling
• Own and administer Visual Builder Cloud Service applications extensions and custom solutions
• Own Platform as a Service and Software as a Service components supporting the Oracle environment
• Manage environment strategy including development test and production environments refresh cycles and access coordination
• Lead quarterly Oracle release management including impact analysis regression testing coordination and production cutovers
• Own cloud infrastructure and network dependencies supporting Oracle applications including connectivity identity and access
• Oversee network connectivity between Oracle Cloud third-party systems and on premise environments
• Troubleshoot issues related to latency connectivity authentication certificates and secure data transfer
• Partner with internal IT infrastructure and external providers on network design security performance and resilience
• Serve as the primary technical escalation point for cross-domain issues and Oracle support requests
• Establish and enforce technical standards documentation architecture and governance across ERP systems
• Partner with Systems Managers to diagnose and resolve cross-module integration and platform-level issues
• Maintain system architecture documentation runbooks and support procedures
• Ensure system security access controls and compliance with internal IT and security policies

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SKILLS REQUIRED

• Strong understanding of Oracle enterprise resource planning architecture and platform components
• Strong understanding of cloud architecture supporting enterprise applications
• Working knowledge of networking concepts including routing firewalls Domain Name System virtual private networks and secure connectivity
• Experience troubleshooting cloud connectivity authentication certificate and performance issues
• Experience with identity and access management single sign-on and role-based security models
• Demonstrated ability to manage enterprise integrations extensions and technical dependencies
• Strong troubleshooting and root-cause analysis skills for complex system issues
• Knowledge of change management and information technology service management practices
• Strong vendor management documentation and stakeholder coordination skills

QUALIFICATIONS & EXPERIENCE

• Bachelors degree in Information Systems Computer Science or a related field
• Seven or more years of experience supporting enterprise resource planning platforms
• Hands-on experience administering Oracle Fusion Cloud environments
• Experience managing integrations middleware and custom extensions
• Experience supporting cloud-hosted and hybrid enterprise environments
• Experience leading release management and production support for enterprise systems

CERTIFICATES LICENSES AND REGISTRATIONS

• Oracle Fusion Cloud or Oracle Integration Cloud certifications preferred
• Cloud networking or information technology service management certifications a plus