Inbound Team Leader
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Job Summary
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Team Leader
Department: Warehouse
Location: Leeds Service Centre
Reports To: Upline Managers
Working Days: Monday Friday
Working Hours: 14:00 20:15 (MonThu) 12:00 20:30 (Fri)
Job Purpose
To lead motivate and act as the primary point of contact for Team Members in achieving daily operational targets set by the Management Team. This role focuses on guiding and developing staff while embedding the company values of Trust Care Innovation Partnership and Dedication.
Alliance Healthcare Mission Statement
Through the passion of our people we will be the most effective responsive and flexible healthcare solutions company in the UK providing firstclass service and logistics to our customers.
Key Objectives
Drive daily performance to achieve or exceed productivity and quality targets in line with departmental KPIs.
Execute the daily staffing plan to maintain optimal operational output escalating concerns to the Line Manager as required.
Deliver training on operational procedures including Good Distribution Practice (GDP) and Standard Operating Procedures (SOPs) with a strong emphasis on housekeeping.
Promote and support our Investors in People (IIP) culture through team briefings training one-to-ones and returntowork discussions where applicable.
Support the Senior Management Team in meeting departmental and company-wide objectives.
Undertake any reasonable request from the Service Centre Management Team promoting and supporting company initiatives.
Key Accountabilities
To be defined by the Service Centre Management Team.
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Skills and Knowledge
Strong ability to motivate and engage team members.
Excellent communication and interpersonal skills.
Effective time management with a focus on team oversight.
Knowledge of departmentspecific systems and willingness to learn others.
Proactive approach within defined boundaries.
Ability to prioritise tasks effectively.
Understanding of Warehouse and Distribution processes.
Familiarity with Security Audit and Compliance requirements
Key Working Relationships
Service Centre Management Team
Team Members
HR Business Partner (occasional)
Internal and external customers
Level of Decision Making
Once trained the role holds a degree of autonomy within company policy and guidance from the Inbound Manager.
Works alongside Team Members and Management to suggest process and procedural improvements.
Additional Information
Flexibility is required regarding overtime including potential weekend and Bank Holiday work in line with business needs and with as much notice as possible as outlined in the Staff Handbook.
Opportunities may arise to support aspects of the direct line managers responsibilities offering potential for career development.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: Alliance Healthcare Management Services LimitedEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
