Information Technology Asset Technician

Morinville - Canada

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

The IT Asset Technician will be responsible for hardware asset deployment decommission and inventory. This role will play a critical part in ensuring that our IT services are delivered efficiently and effectively to meet the needs of our internal teams and clients. The ideal candidate will have a strong attention to detail and interpersonal skills.

This is a 6-month on-site position.

Hardware Asset Deployment (40%)

Unbox and prepare hardware assets such as Laptops iPads Monitors and other devices.
Follow set processes and procedures ensuring consistent deployment.
Contact end users to coordinate appointments for device transitions.
Maintain asset records accurately in our ITSM system.
Bring forward any problems or opportunities found in our deployment process.
Perform maintenance and asset redeployment in compliance with procedure.
Provide training and support when transitioning end users to new devices.

Hardware Asset Decommissioning (30%)

Decommission hardware marked for disposal.
Follow asset decommissioning procedures to ensure data security.
Maintain asset records accurately when decommissioning hardware.

IT Asset Management (20%)

Perform asset and stock inventorying tasks.
Support asset audits as needed.

Other Duties (10%)

Support Service Desk with incident and service requests as needed.
Assist with projects as needed.

KNOWLEDGE EDUCATION QUALIFICATIONS SKILLS ABILITIES AND EXPERIENCE
The following are required in this position:

Basic computer operating system and software deployment and repair skills.
Working towards a diploma in Information Technology.
Strong attention to detail and data integrity.
Ability to work in a team environment or independently with the ability to take initiative and be self-motivated and demonstrate a commitment to continual learning.
Strong organizational and time management skills with the ability to set and manage among conflicting priorities while meeting deadlines.
Ability to communicate clearly and professionally verbally and in writing including being adaptable receptive and timely when communicating with others and possessing tact and discretion.
Ability to research and analyze issues including applying problem solving skills and ability to provide recommended solutions connecting the business issue and technology solutions.
Proficiency with Microsoft Office.

The following are considered assets or preferences in this position:
Experience with a ticket system considered an asset.

Required Experience: