Mac Tech Support

Tuknik Government Services a Koniag Government services company is seeking an onsite Help Desk Macintosh/Windowssupport technician tosupportTGSand our government offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Functions Responsibilities & Duties may include but are not limited to:Report onsite 5 days a of Macintosh computers (desktop and laptop models). This includes complete erasure macOS installation configuration MDM enrollment wired and wireless network connectivity peripheral devices such as macOS and COTS software Macintosh users with software and hardware use and in testing analyzing and resolving issues related to Windows operating record-keeping and other communications regarding inventory support issues and technical issues. This includes enterprise ServiceNow ITSM Experience Knowledge Skills & Abilities:Experience supporting Macintosh desktop and laptop computer supporting Ethernet and wireless networked Macintosh computers in a professional environment and troubleshooting/resolving network connectivity supporting macOS including macOS installation configuration encryption and supporting standard Macintosh software applications such as MS Office/O365 MS Teams Adobe Creative Suite to communicate clearly and effectively in verbal and written to work as a member of a coordinated team providing consistent guidance support and services to IT with supporting Windows operating systems and the standard operating environment which includes but is not limited to Microsoft Office Suite Adobe Creative Suite and antivirus/encryption to install approved hardware and peripherals compatible with Windows PCs workstations on network (i.e. Monitor/Display configurations network connectivity access to intranet resources etc.)Our Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352