Manager, Experience, Digital, Data & IT

Ballerup - Denmark

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

As Manager Experience in our Digital Experience Hearing team you will lead a distributed team of frontend developers and application support specialists and be responsible for selected digital solutions and processes that support our Hearing business. You combine people leadership with direct responsibility for delivery and operations within software development application operations and continuous improvement

The team you will be part of:

Digital Experience Hearing team develops operates and improves customerfacing digital solutions for GNs Hearing business. You will be based in Ballerup and work closely with colleagues in primarily Denmark and Poland. You will join the department management team consisting of the Head of Digital Experience Hearing two line managers and a Solution Architect jointly responsible for our team members delivery and operations.

Your contribution is appreciated and you will:

Lead coach and develop your team running all core people processes and regular 1:1s
Secure deliveries in an agile setup acting as delivery lead for selected solutions and enhancements
Own and improve firstline support incident handling and application management within Digital Experience Hearing
Improve processes tools and documentation

To perform well in the role we imagine that you:

Have a relevant degree or equivalent experience within IT digital or software development
Are an experienced people leader within software development and/or application operations
Own tasks clearly take initiative to advance work and follow through on commitments
Are skilled at collaborating with business stakeholders creating clarity on priorities and aligning expectations across teams
Bring solid experience with agile ways of working
Are comfortable discussing technical solutions quality and operations with developers and architects
Thrive in a crosscultural environment and communicate fluently in English

It is beneficial if you have experience with incident and problem management.

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to complete their work to know when in-person collaboration is better than hybrid and to be present when its needed most.

We encourage you to apply

Even if you dont match all the above-mentioned skills we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values to not only ensure growth for you but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview please let the Hiring Manager know upon accepting invitation to interview.

How to apply

Use the APPLY link no later than 15 April 2026. Applications are assessed on a continuous basis so dont wait to send yours.

On a time crunch Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying quick and easy.

If you would like to know more about the position please contact Director Digital Experience Hearing

Anette P. Feldthus on LinkedIn.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing audio video and gaming solutions. Inspired by people and motivated by innovation we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems improve communication and collaboration for businesses and provide great experiences for audio and gaming users.

We hope you will join us on this journey and look forward to receiving your application.

#GNGroup

Required Experience:

Manager