DescriptionWe are seeking a dedicated and experienced Technology Resilience Specialist to help maintain and enhance our established resilience program focusing on business continuity technology resilience and crisis management. This role plays a critical part in ensuring our organization can effectively respond to disruptions while maintaining the integrity of our operations.
Responsibilities- Support establishment of Technology Resilience plans and ensure they are exercised for business-critical assets/services to proactively identify risk and prepare resilience/contingency plan(s) to support any disaster.
- Contribute to the Corp Operational Resilience to advance solid Technology Resilience strategy in support of businesses and corporate needs.
- Serve as SME for HGS Technology Resilience Compliance program and ensure adherence to Technology Resilience standard requirements
- Responsible to identify improvement opportunities in Technology Resilience Compliance program from people process technology and drive mitigation.
- Maintain regular communication with the IT business leaders educating application Service Owners about current changing and/or recommended requirements to support program.
- Provide regular guidance and training to Technology Resilience Compliance experts to ensure consistency in process execution and better-quality results.
- Participate in Technology Resilience training program and ensure regular awareness across organization
- Work closely with Operational Resilience leaders BISOs and IT to support efforts tied to Technology Resilience in case of any major event or incident.
- Risk identification and change management tied to Technology Resilience Program
Qualifications- Bachelors Degree in a relevant technology or business field desirable
- Must have IT background and working knowledge on IT Technologies and contemporary tools
- Prefer candidate with a minimum of 5 years experience in IT Incident Management/Problem Process/Change Management operations
- Prefer candidate with 5 years experience in Disaster Recovery/Business Continuity Planning in a large enterprise environment
- Prefer candidate with hands-on experience in IT Infrastructure services management
- Demonstrate ability to manage medium to large scale projects
- Possesses an understanding of disaster recovery/ business continuity methodologies
- Experience working with external partners/vendors customers and data providers
WE VALUE
- ITIL DRI BCI & PMP certification
- Experience with MS Office Project Management ServiceNow Agile and Waterfall techniques
- Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision.
- Ability to prioritize influence and work with cross-functional global teams
- Knowledge of IT process development and implementation and experience in project management tools and techniques
- Ability to foster good relationships work independently and in collaboration with global teams
Required Experience:
IC
DescriptionWe are seeking a dedicated and experienced Technology Resilience Specialist to help maintain and enhance our established resilience program focusing on business continuity technology resilience and crisis management. This role plays a critical part in ensuring our organization can effecti...
DescriptionWe are seeking a dedicated and experienced Technology Resilience Specialist to help maintain and enhance our established resilience program focusing on business continuity technology resilience and crisis management. This role plays a critical part in ensuring our organization can effectively respond to disruptions while maintaining the integrity of our operations.
Responsibilities- Support establishment of Technology Resilience plans and ensure they are exercised for business-critical assets/services to proactively identify risk and prepare resilience/contingency plan(s) to support any disaster.
- Contribute to the Corp Operational Resilience to advance solid Technology Resilience strategy in support of businesses and corporate needs.
- Serve as SME for HGS Technology Resilience Compliance program and ensure adherence to Technology Resilience standard requirements
- Responsible to identify improvement opportunities in Technology Resilience Compliance program from people process technology and drive mitigation.
- Maintain regular communication with the IT business leaders educating application Service Owners about current changing and/or recommended requirements to support program.
- Provide regular guidance and training to Technology Resilience Compliance experts to ensure consistency in process execution and better-quality results.
- Participate in Technology Resilience training program and ensure regular awareness across organization
- Work closely with Operational Resilience leaders BISOs and IT to support efforts tied to Technology Resilience in case of any major event or incident.
- Risk identification and change management tied to Technology Resilience Program
Qualifications- Bachelors Degree in a relevant technology or business field desirable
- Must have IT background and working knowledge on IT Technologies and contemporary tools
- Prefer candidate with a minimum of 5 years experience in IT Incident Management/Problem Process/Change Management operations
- Prefer candidate with 5 years experience in Disaster Recovery/Business Continuity Planning in a large enterprise environment
- Prefer candidate with hands-on experience in IT Infrastructure services management
- Demonstrate ability to manage medium to large scale projects
- Possesses an understanding of disaster recovery/ business continuity methodologies
- Experience working with external partners/vendors customers and data providers
WE VALUE
- ITIL DRI BCI & PMP certification
- Experience with MS Office Project Management ServiceNow Agile and Waterfall techniques
- Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision.
- Ability to prioritize influence and work with cross-functional global teams
- Knowledge of IT process development and implementation and experience in project management tools and techniques
- Ability to foster good relationships work independently and in collaboration with global teams
Required Experience:
IC
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