Technical Product Marketing- Principal (AIML)

Summary

Job Description

What Youll Do

• Define and continuously refine the Guidewire AI story and connect this narrative to key offerings so the field customers and partners hear one coherent AI story across products and releases.

• Lead audience specific narratives such as:

• CDOs (Data & Governance): Explain Guidewires P&C data gravity advantage and articulate a clear story on model governance explainability (XAI) hallucination mitigation and evaluation

• CIOs (Orchestration & Scale): Position the Agentic Framework/orchestration layer as the governed method for deploying agents translating architecture (multi-tenant data residency isolation latency RBAC observability) into reliability security and performance value.

• Business Leaders (Claims / Underwriting / Actuarial): Tie AI capabilities to business KPIs (loss/expense ratios quote turnaround FNOL handling time leakage reduction NPS) to demonstrate how embedded AI delivers faster better decisions.

• Developers & Solution Architects: Define the developer value proposition for the Agentic Framework and tools (APIs SDKs Agent Studio) with narratives focused on ease safety and speed

• Partner with Product Management and Engineering to turn roadmap and architecture into valuebased narratives firstcall decks sales plays and enablement for customerfacing teams.

• Lead Competitive Positioning: Perform technical teardowns of competitive solutions (horizontal copilots generic LLM wrappers and point solutions) contrasting them with Guidewires embedded domain-specific insurance-grade approach and maintain sharp competitive positioning and enablement (battlecards objection-handling guides POV slides) to help sales and CS teams win AI-influenced deals.

• Turn concepts like RAG (retrievalaugmented generation) tool/agent orchestration evaluation & testing knowledge graphs and policyaware routing into accessible outcomeoriented stories for technical and executive audiences.

• Create highcredibility assets such as whitepapers technical briefs reference architectures FAQs social content and executive decks explaining how our AI works and why its designed that way; support analysts media and events with clear narratives and visuals.

What Youll Bring (MustHaves)

• AI / Agentic Technical Depth

• 5 years working directly with AI/ML products or platforms (e.g. LLMs RAG pipelines vector stores agent frameworks or MLOps/LLMOps tooling).

• Deep understanding of the progression from predictive analytics generative AI agentic AI and multiagent systems.

• Clear opinionated view on when to use autonomous agents vs. supervised assistants vs. deterministic automation including appropriate HITL patterns in regulated environments.

• Technical & Architectural Fluency

• Comfort explaining concepts such as but not limited to data residency tenant isolation observability inference latency RBAC and zerotrust architectures in business language.

• Ability to read and discuss reference architectures and sequence diagrams with engineering then distill them into simple visual narratives for executives.

• ExecutiveReady Communication

• Proven ability to present to and influence Clevel audiences (CIO CDO CTO business executives) synthesizing technical detail into sharp defensible points of view.

• Strong writing skills across formats: from a onepage why now brief to a deepdive whitepaper to a launch keynote deck.

• Product Marketing Core Skills

• 15 years in B2B enterprise product marketing technical marketing solutions marketing or adjacent roles with meaningful time spent on data and/or AI/ML offerings.

• Demonstrated experience building messaging positioning launch plans and enablement for technical products especially those sold to IT and technical buyers.

Nice to Have

• Hands-on experience with cloud platforms MLOps / LLMOps or data platforms (e.g. designing workflows with RAG vector stores or orchestration frameworks).

• Hands-on experience partnering with engineering or data science to market/sell AIpowered capabilities (e.g. retrieval architectures prompts/guardrails evaluation frameworks safety/monitoring pipelines) into production.

• Experience launching or supporting AIdriven features or products in regulated industries (financial services insurance healthcare public sector).

• Ideal candidate has an undergraduate degree in Computer Science Computer Engineering &/or Data Science and hands on development experience in the past

Why Guidewire & Why This Role

• Unique Data & Domain Advantage: We sit at the heart of our customers core operations with deep domain models and workflows expertise creating the data gravity and context that productiongrade AI requires.

• AI as a TopLevel Priority: Guidewire is investing heavily in AI as a core pillar of our product and platform strategy.

• Impact and Visibility: This is a highvisibility role working across Product Engineering Sales Customer Success and Executive Leadership. The narratives you craft will shape how customers partners analysts and the market understand Guidewires role in the AI era.

If you want to build the AI story for the P&C industrys leading platform and help CDOs CIOs and developers turn AI from experiments into governed productiongrade intelligent systems wed love to talk.

Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.