Operations, Senior Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Toradex is a global company strongly focused on engineering & technology. Were powered by a diverse & uniquely gifted workforce. We pursue the best people to propel our innovative vision of embedded computing and IoT. If youre interested in being a driving force at an agile technology company engineering clever computing solutions & helping other companies bring their products to life we should talk.
About the role
We are an engineering and manufacturing company based in Toronto Canada serving customers in add your markets: e.g. industrial OEM transportation etc.. We are seeking a Senior Manager Operations to lead and coordinate the functions that keep our business running smoothly: delivery scheduling project management procurement logistics order management office management and quality control.
This is a key leadership role responsible for translating customer demand into reliable delivery optimizing endtoend operations and ensuring that our teams and processes are aligned to support growth and efficiency.
You will work closely with Production/SMT & Assembly Engineering Sales Finance and Senior Leadership locally and internationally.
Key Responsibilities:
Operational Leadership & Planning
Own the endtoend ordertodelivery process ensuring ontime delivery (OTD) and customer satisfaction.
Develop and implement master operations plans and capacity plans in coordination with Production Sales and Engineering.
Lead daily/weekly operational review meetings to track commitments remove bottlenecks and adjust priorities.
Monitor and report on key operational KPIs (OTD backlog cycle times inventory turns quality metrics etc.).
Project & Program Management
Manage customer orders custom builds and major internal initiatives.
Ensure clear project scopes timelines resource allocation and risk management for major customers/projects.
Implement standardized project management practices and tools for consistent execution.
Act as escalation point for project-related issues that impact cost schedule or quality.
Procurement & Supply Chain
Lead and execute procurement activities to ensure timely costeffective and quality supply of materials and services.
Develop and maintain strong relationships with key suppliers; negotiate pricing terms and service levels.
Manage material planning (MRP) and inventory management to balance availability with working capital targets.
Assess and mitigate supply risk (single-source items long leadtime materials critical components).
Logistics & Order Management
Manage order entry order confirmation and change management processes to ensure accuracy and clarity.
Coordinate inbound and outbound logistics including shipping receiving customs and freight optimization.
Ensure accurate and timely documentation (packing lists export documents certificates etc.).
Drive process improvements in order-to-cash from quotation/PO to shipment and invoicing.
Quality Control & Continuous Improvement
Oversee quality control systems across operations to ensure products meet customer and regulatory requirements.
Work closely with Quality Production and Engineering on corrective and preventive actions (CAPA) root cause analyses and continuous improvement initiatives.
Maintain and improve quality management systems (e.g. ISO 9001 or other relevant standards).
Track quality KPIs (firstpass yield RMA/returns customer complaints) and drive improvement projects.
Leadership & People Management
Lead mentor and develop managers and coordinators across operations functions (procurement logistics order management PMO QC office admin).
Build a culture of accountability transparency and continuous improvement.
Set and communicate clear objectives and performance expectations; conduct regular performance reviews and coaching.
Support organizational change initiatives and drive alignment across teams and functions.
Financial & Strategic Responsibilities
Contribute to annual budgeting and forecasting for operations (labor materials logistics overhead).
Monitor operational costs and identify costreduction and marginimprovement opportunities.
Provide datadriven input to strategic decisions related to capacity outsourcing vs. inhouse supplier strategy and capital investments.
Support business development and key customer engagements with operational insights and commitments.
Qualifications:
Education
Bachelors degree in Operations Management Engineering Business Supply Chain or a related field.
Experience
8 years of progressive experience in operations within an engineering or manufacturing environment.
35 years in a senior operations leadership role overseeing multiple functions (e.g. procurement logistics order management quality or PMO).
Proven track record of improving ontime delivery operational efficiency and customer satisfaction.
Experience managing in a growing or fastpaced environment with complex customer requirements.
Skills & Competencies:
Strong understanding of endtoend supply chain and operations in a manufacturing context.
Experience with ERP/MRP systems and operational reporting/dashboards.
Solid project management skills; familiarity with PM methodologies (PMP/Prince2/Agile is an asset).
Working knowledge of quality systems and standards (e.g. ISO 9001; others as applicable to your industry).
Strong analytical and problemsolving skills; comfortable using data to drive decisions.
Excellent communication and stakeholder management skills including with customers and suppliers.
Demonstrated leadership ability: building teams driving change and aligning crossfunctional groups.
What We Offer
Competitive salary and performancebased bonus.
Comprehensive benefits package (health dental vision etc.).
RRSP/retirement contributions (adjust as applicable).
Opportunities for career growth and professional development.
A collaborative environment where operations engineering and manufacturing work closely together to deliver highquality products.
Toradex is a leader in embedded computing serving innovative products to industrial medical automotive & IoT companies creating feature-rich & intelligent systems for demanding applications e.g. supercars self-driving tractors patient monitoring systems to name a few.
We provide effective & robust embedded computing solutions and strive for the best development experience in the industry with a focus on intelligent hardware design innovative software solutions & free comprehensive support. Our relationship with our customers ensures that we all succeed and it allows us to participate in the realization of incredible new products. Our products are directly sold to more than 3000 industrial customers in over 70 different countries worldwide.
For more information
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- Our YouTube Channel
Required Experience:
Senior Manager
Key Skills
About Company
Toradex Computer on Modules are pin-compatible and highly miniaturized embedded computing solutions deployed within a wide range of markets and industries.
