HR Operations Specialist (12 month contract)
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Capital One Canada.
For 30 years weve been on a mission to change banking for good and build relationships by making credit accessible simple intuitive and rewarding. We want to help Canadians succeed with credit because we believe in people in our customers in our associates and in talent like you!
About the Role
As an HR Operations Specialist you will be the first point of contact for our Associates. You will manage day-to-day HR Operations Benefits and Absence Management processes and continuous improvement initiatives. This role will partner closely with benefit vendors HR partners Payroll and the business to work through and find constructive resolution to employee benefit inquiries and escalations. The HR Operations Specialist will manage key components of the HR Operations portfolio with a focus on associate benefits and the full cycle of absence and leave management including short and long-term disabilities parental/legislated leaves WSIB claims ergonomic medical accommodations and support for immigration global mobility processes and other special projects.
Your Responsibilities:
Providing guidance and consultation to associates managers and HR partners on Capital Ones benefits plans absence management program return to work plans accommodations and immigration/mobility procedures
Administering associate benefits programs including new hire and annual open enrolment changes invoice reconciliation and communicating program details to associates and People Leaders
Supporting the full-cycle absence and leave management process from the associates initial request to their return to work aligned with Capital Ones guidelines and legal parameters
Proposing developing and implementing improvements to existing processes and documentation for the HR Operations Benefits Immigration and Absence Management portfolio and developing new processes as the program and business needs evolve. Determining the root cause of a problem or issue and provides recommendations for resolution
Remaining current on best practices and legislation impacting benefits absence management immigration global mobility and HR Operations and recommending improvements to develop and maintain company policies procedures and processes. Ensuring compliance with federal laws and Capital One policy / procedures
Reporting on benefits absence management and immigration/mobility trends using data to highlight key metrics and flag emerging risks and issues
Ensuring data accuracy and consistency in all HR systems
Basic Qualifications:
At least 2 years of experience managing HR programs specifically with a focus on Benefits Administration Absence Management and/or Immigration and Global mobility
Previous experience providing HR Operations services to internal associates People Leaders and Senior stakeholders
Preferred Qualifications:
Proficient knowledge of Google Suite (including Sheets Slides Forms etc.) and Workday or other HRIS platforms
The ability to communicate effectively will across different audiences both written and verbal
Strong organizational skills including balancing multiple responsibilities effectively meeting deadlines and handling high work volume
Highly proficient analytical and problem-solving skills with superior attention to detail and accuracy
Experience working with third party vendors (e.g. benefit carriers disability case managers workers compensation representatives) is preferred
Proven ability to use data to analyze trends generate insights and communicate a compelling story to stakeholders
Working at Capital One.
Enjoy a hybrid work environment with 3 days in the office. Build a comfortable workspace with our one-time Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Live wellphysically financially and emotionally. Receive support for you and those who are most important to you with full coverage for spouses domestic partners and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per yearand much moreyoull discover that Capital One is committed to helping you live your best life.
We may use your information for automated decision making. We may for certain purposes render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.
Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for third-party products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
IC
