CC&A Ship Direct & USA VIP Invoicing

Job Description

Hybrid: This position requires to work 3 days on site 2 days at home remote on a full-time basis.

Key Responsibilities

1. Ship Direct Invoicing CC&A Mexico

Support CC&A Mexico customers in the Ship Direct invoicing process based on material already received.

Execute end-to-end invoicing activities: data validation invoice generation closure in systems and alignment with internal stakeholders.

Perform monthly reconciliations of Ship Direct invoicing and resolve discrepancies with Finance CC&A and other areas as needed.

Lead past-due invoice follow-up identify root causes and coordinate corrective actions to close aged items.

Identify and implement process improvements (simplification standardization automation) within the invoicing process.

Provide claims approval support through evidence gathering topic documentation and coordination for timely resolution.

2. Querétaro VDC Tracomex Backorder & Material Tracking

Own Tracomex backorder tracking from Querétaro VDC ensuring clear status and progress visibility through dashboards.

Coordinate on-demand with multi-functional teams (CC&A VSSM suppliers and customers) to secure part availability and timely shipments.

Perform data reconciliation across different systems and sources to guarantee accuracy and integrity of supply chain information.

Follow up on ETA commitments as well as PDC inbound and outbound flows providing proactive updates to stakeholders.

Detect and escalate data set-up issues partnering with CC&A teams to correct master data and prevent recurrences.

3. Dashboards ETA Visibility & Data Analytics

Maintain and continuously improve the CC&A MX backorder ETA visibility dashboard ensuring clear reliable information to internal and external customers.

Own the backorder to be paid (Forecast) dashboard supporting financial and inventory planning decisions.

Update and enhance dashboards related to backorder quality issues driving:

o Business data quality improvements.

o Close collaboration with CC&A and Central Quality teams.

Drive the transition from manual Excel reports to automated dashboards and data mining solutions building a strong Business Intelligence culture in the team.

4. Stretch Assignments & Special Projects

Lead or participate in special projects focused on:

o Supply chain and invoicing process optimization.

o Implementation of Business Intelligence / AI tools.

o Operational efficiency and customer experience improvements.

Document processes standards and lessons learned enabling replication and scalability across the region.

Required Skills & Behaviors:

Ability to motivate and influence business partners through effective communication training coaching and recognition.

Demonstrated track record in achieving Safety People Quality Responsiveness and Cost key performance indicators.

Strong sense of urgency and customer-centric mindset with focus on rapid issue resolution.

Learning agility (learning in the flight) and adaptability to changing priorities systems and processes.

Self-motivated able to work with limited supervision and manage stress in a fast-paced environment.

Strong collaboration skills to work across multi-functional and cross-cultural teams.

Technical Skills:

Proven ability to implement and promote continuous improvement simplification and automation especially:

o Transitioning from Excel-based reporting to automated dashboards and data mining solutions.

Experience with process automation and analytics tools such as:

o Power Platform (Power BI Power Automate etc.)

o Data Mining tools

o RapidMiner

o Databricks

Proficient in Microsoft Office particularly Excel (advanced) PowerPoint Outlook and Word.

Functional knowledge of supply chain logistics invoicing and automotive aftersales processes (experience with OEM or Tier 1 is a plus)

SAP Platform Proficiency (Desirable)

Required Education:

Bachelors degree in one of the following or related fields:

o Business

o Finance

o Engineering

o Logistics

o Global Business

Demonstrated experience as a Subject Matter Expert in Business Intelligence and/or AI tools implementation is highly desirable.

Languages:

English: Intermediateadvanced (around 80%) capable of:

o Participating in calls and meetings.

o Preparing written reports and dashboards.

o Presenting information to global stakeholders.

In case you need any reasonable adjustment to continue with your process let your recruiter know.

At General Motors our product teams are redefining mobility. Through a human-centered design process we create vehicles and experiences that are designed not just to be seen but to be felt. Were turning todays impossible into tomorrows standard from breakthrough hardware and battery systems to intuitive design intelligent software and next-generation safety and entertainment day our products move millions of people as we aim to make driving safer smarter and more connected shaping the future of transportation on a global scale.

About GM

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Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

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General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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