Software Development Engineer II, Connected Intelligence & Experiences

The Connected Intelligence & Experiences (CIX) team enables AWS to deliver experiences that feel more connected personalized and convenient.

Were seeking a Software Development Engineer to help us build technology that makes it easy for AWS teams to connect with their customers and use those connections to drive results. Work on this team will include front-end work back-end service work and development of AI capabilities.

We want a developer thats passionate about the voice of the customer. Our tools create connections but we also live it ourselves - many thousands of Amazonians use our tools and members of our team get regular hands-on contact with the users of the systems we build. We want product engineers who will engage with users make their own decisions and move quickly to deliver a great experience.

If that sounds like you and you want to have a direct impact on how AWS builds relationships with its users we want to talk to you.

About the team
Were a fast-moving team that believes in:

- Building something people want - we focus on real customer pain points
- Speed over certainty - we value fast iteration and learning from real-world feedback
- Simple over complex - we believe simplicity is crucial for both builders and users
- High agency - we find ways to get things done without waiting for perfect conditions
- Work/Life Harmony - we value moving quickly for our users but we ensure it stays sustainable and our on-call is rarely paged outside of business hours.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Inclusive Team Culture

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 3 years of non-internship professional software development experience
- 2 years of non-internship design or architecture (design patterns reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelors degree in Computer Science Engineering Mathematics or a related field

- 3 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Experience with common front-end technologies such as HTML CSS JS TypeScript and Node

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Mountain View - 165200.00 - 223600.00 USD annually
USA NY New York - 158100.00 - 213800.00 USD annually
USA WA Seattle - 143700.00 - 194400.00 USD annually